Alliance Elevator offers installation, maintenance and service of elevators, accessibility lifts, and parking garage lifts throughout southwestern Ontario. We offer our clients innovative, custom design and exceptional solutions for their elevator and lift requirements.
The role of Office Administrator / Service Coordinator is a full-time position, where the successful applicant will complete a variety of office administration tasks including answering and making phone calls, recording and relaying messages, managing customer accounts, processing payroll and timesheets, accounting duties, accounts receivable, accounts payable, maintaining filing systems, updating various logs, preparing sales proposals and presentations, scheduling, and other duties as required.
Job specifications:
Education/experience
- Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Creating/sending sales presentations and quotations
- Opening and closing work orders and service requests
- Mailing/courier services
- Strong customer service skills are a necessity
- Strong verbal and written communication skills
- Strong accounting skills
- 2-3 years experience in similar position preferred
- Experience in a technical or construction related position is beneficial
Complexity/analysis
- Ability to maintain accurate filing system and Microsoft Excel spreadsheets using existing account information
- Ability to multi-task and prioritize various responsibilities
- Strong attention to detail
- Strong technical background is preferred
Direction received
- Receives direction from Management to prioritize work and ensure tasks are completed accurately and efficiently
- Has the ability to oversee projects from start to finish, with minimal supervision
Responsibilities/Accountability
- Complete a variety of office administration tasks including account management
- Recording and relaying messages
- Maintaining filing systems and updating various logs and other sundry duties as required.
- Strong customer service skills are a necessity to ensure positive client relationships are maintained and that customers receive proper information and prompt service
- Prompt and accurate relaying of messages to assist in meeting deadlines and problem-solving
- Accurate maintenance of logs to make sure that required information is available
- Maintaining CRM accounts
- Employee Scheduling
- Payroll, accounts payable and accounts receivable
- Drafting sales proposals for clients
- Occasionally travel to job sites, meet with clients, host lunch and learns
Inside/outside relationships
- The successful candidate will be the first point of contact for existing and new customers/suppliers via telephone and email
- Consistent contact with employees from all departments to relay information and direct calls
Position conditions
- May be required to attend job sites
- Some travel required during business hours
- Working hours are from Monday to Friday 8:00am - 4:30pm.
We thank all applicants in advance but will only be contacting those selected for an interview.
Alliance Elevator is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.”
Job Type: Full-time
Pay: $19.00-$22.00 per hour
Ability to commute/relocate:
- Brantford, ON N3P 1J5: reliably commute or plan to relocate before starting work (preferred)
Education:
- Secondary School (preferred)
Experience:
- Office duties: 2 years (required)
- Administrative: 1 year (preferred)
- Sales: 1 year (preferred)
Licence/Certification:
- Drivers licence (required)
Work Location: In person
