Contract Duration: June 29th, 2026 – March 15th, 2027
Centennial College recognizes and affirms Diversity, Equity and Inclusion and Indigenous ways of knowing as central to the vibrancy and uniqueness of its learning and working academic mission. We strongly encourage applications from members of Indigenous communities and all equity-deserving groups including Women, Racialized, Persons with Disabilities, and LGBTQ+ communities.
We also recognize that Centennial is situated on the Treaty Lands of the Mississaugas of the Credit First Nation and pay tribute to their legacy as well as that of all First Peoples that have been and remain present here in Toronto. We recognize that First Peoples come from sovereign Nations and that part of understanding our responsibilities of residing on this territory are understanding the true history, circumstances and legacy of the Treaties signed here (such as the Toronto Purchase, Robinson-Huron Treaty and Williams Treaties) and including pre-contact Treaties and Agreements between sovereign Nations and that all peoples in this area are therefore Treaty people with obligations and responsibilities to all our relations.
Position Summary
Centennial College’s IT department is seeking a highly motivated and technically skilled Systems Analyst, Enterprise Systems (Banner ERP) to join the Enterprise Systems team within Information Technology Services (ITS). Reporting to the Manager, Enterprise Systems, the Systems Analyst is responsible for the analysis, design, development, implementation, integration, and support of the College's Ellucian Banner Enterprise Resource Planning (ERP) system and related enterprise applications. This role supports critical business functions across Student Services, Finance, Human Resources, Payroll, and other administrative areas through the delivery of secure, scalable, and innovative technology solutions.
The successful candidate will work closely with business stakeholders, technical teams, and third-party vendors to deliver new system capabilities, support integrations, troubleshoot complex issues, and lead initiatives that enhance operational efficiency and the overall user experience.
Responsibilities
- Analyze business requirements and translate them into technical specifications, system designs, and scalable Banner ERP solutions that align with business objectives and enterprise standards.
- Design, develop, test, implement, and support Banner ERP enhancements, custom applications, integrations, and third-party/cloud solutions throughout the full software development lifecycle.
- Administer and maintain Banner ERP applications by monitoring system performance, managing application deployments, supporting integrations, and ensuring reliable day-to-day operations.
- Provide technical consultation and operational support to business users and IT teams by resolving complex issues, recommending solutions, and supporting continuous service improvements.
- Lead and coordinate enterprise application projects, upgrades, and system implementations by developing project plans, managing risks, and mentoring junior team members.
- Develop and execute testing strategies, including system integration and user acceptance testing, to ensure solutions meet quality, security, compliance, and performance standards.
- Create and maintain technical documentation, user guides, knowledge articles, and training materials, while delivering knowledge transfer and end-user training as required.
- Research emerging technologies, Banner ERP enhancements, and industry best practices to identify opportunities for innovation, process improvement, and operational efficiency across the College.
Qualifications/Experience
Education
- Degree or diploma in Computer Science, Information Technology, Software Engineering, or a related field.
- Equivalent combination of education and experience may be considered.
Experience
- Minimum 5 years of experience in systems analysis, application development, and enterprise systems support.
- Experience supporting ERP platforms, preferably Ellucian Banner.
- Experience with systems integration, database design, and application development.
- Experience leading technical projects and working with cross-functional teams.
- Experience supporting web-based applications and enterprise business systems.
Technical Skills
- Banner ERP administration and development experience preferred.
- Strong SQL and database analysis skills.
- Experience with application integration technologies, APIs, and web services.
- Knowledge of software development methodologies and SDLC best practices.
- Experience with Oracle databases, web applications, and cloud-based solutions is considered an asset.
- Familiarity with ITIL service management and change management practices.
Skills & Competencies
- Strong analytical and problem-solving abilities.
- Excellent communication and stakeholder management skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong documentation and technical writing skills.
- Demonstrated leadership, collaboration, and customer service orientation.
Apply online: www.centennialcollege.ca/careers
Proof of credentials or equivalencies from accredited regional or federal post secondary institutions and/or their foreign equivalents will be required at the time of job offer.
When applying, your cover letter and résumé must include examples that reflect all of the requested skills and qualifications and must be submitted online by June 26, 2026 at 11:59 PM EST. Please quote Job ID J0626-0799. Misrepresentation of applicant information will be grounds for your exclusion from the competition or for dismissal should you subsequently be hired for the position. We wish to thank all applicants for their interest and advise that only those selected for an interview will be contacted.
We are committed to providing persons with disabilities equal opportunities regarding all employment activities, including access to jobs and accommodations during employment as required, in accordance with the Ontario Human Rights Code (OHRC) and the Accessibility for Ontarians with Disabilities Act (AODA).
