Job Overview
We are seeking a friendly and professional Host/Server to join our dynamic team. This role is essential in creating a welcoming atmosphere for guests and ensuring exceptional dining experiences. The ideal candidate will have a passion for hospitality, excellent communication skills, and previous experience in food service or restaurant environments. This position offers an opportunity to develop your customer service skills while working in a lively and engaging setting.
Duties
- Greet guests warmly upon arrival and manage reservation or seating arrangements efficiently
- Provide attentive guest services, including answering questions about the menu and restaurant offerings
- Take orders accurately and relay them to the kitchen staff using POS systems such as Micros POS or similar platforms
- Serve food and beverages promptly while maintaining high standards of hospitality and professionalism
- Ensure guest satisfaction by checking in during their meal and addressing any concerns promptly
- Handle phone inquiries with courteous phone etiquette and assist with reservations or inquiries as needed
- Maintain cleanliness of the host stand, dining area, and service stations throughout shifts
- Assist with setting up tables, clearing dishes, and resetting tables for new guests
Qualifications
- Previous experience in hospitality, food service, or restaurant settings is preferred, especially with serving or hosting roles
- Strong guest services skills with a friendly, approachable demeanor
- Excellent communication skills and the ability to engage with diverse customers effectively
- Knowledge of POS systems such as Micros POS or similar platforms is a plus
- Ability to handle multiple tasks efficiently in a fast-paced environment
- Experience with hotel or restaurant operations is advantageous but not required
- Professional appearance and good phone etiquette are essential
- Demonstrated teamwork skills and a positive attitude toward providing exceptional customer service
Job Types: Full-time, Part-time, Permanent, Fixed term contract
Pay: $17.55-$18.00 per hour
Work Location: In person
