Job Summary
We are a well established family practice clinic in North York, Ontario, providing timely and comprehensive primary care in a welcoming environment. We are looking to find someone on a contract to join our collaborative team that values professionalism, efficiency, and compassionate patient care. There is a possibility that this could turn into a permanent position.
Position Overview
This is position combines some medical receptionist duties with clinical support responsibilities. You will manage patient flow while also performing routine nursing/clinical tasks such as vitals, injections, and exam room preparation under physician direction and within your scope of practice.
Duties
- Take and document patient vitals (e.g., height, weight, temperature, blood pressure, pulse, oxygen saturation) in the EMR
- Administer vaccines and other injections (e.g., IM, SC) as ordered by the physician and within your scope of practice.
- Assist with point‑of‑care testing (e.g., glucose, urine dip, pregnancy tests), and basic procedures as directed by the physician.
- Maintain detailed and accurate medical records using Accuro EMR
- Support clinical staff with laboratory specimen collection and processing
- Handle administrative tasks including answering phones, managing appointments, and managing patient inquiries
- Prepare exam rooms between patients, including changing exam table paper, cleaning basic surfaces, and ensuring rooms are stocked.
- Ensure compliance with infection control protocols and maintain a clean, organized clinical environment
- Document all patient interactions accurately while maintaining confidentiality in accordance with privacy regulations
- Monitor and maintain stock of clinical supplies (needles, vacutainers, swabs, gloves, gowns, table paper, disinfectant, vaccines, etc.) and assist with ordering.
- Follow infection prevention and control procedures, including hand hygiene, surface disinfection, and sharps and biohazard disposal.
Requirements
- Registered Practical Nurse (RPN) in Ontario
- Current registration in good standing with the College of Nurses of Ontario (CNO).
OR
Medical Office / Clinical Assistant with Phlebotomy Competency
- Completion of a recognized Medical Office Assistant, Medical Laboratory Assistant, or related healthcare program that includes phlebotomy training.
- Demonstrated competency and confidence in venipuncture and specimen handling.
Additional Requirements
- Minimum 1–2 years of experience in a medical clinic, family practice, walk‑in clinic, or similar healthcare setting preferred.
- Proficiency with electronic medical records (experience with Accuro EMR is an asset.
- Strong verbal and written communication skills in English
- Excellent customer service skills and professional telephone etiquette.
- Strong attention to detail, accuracy in documentation, and ability to multi‑task in a fast‑paced environment.
- Demonstrated ability to maintain patient confidentiality and comply with PHIPA and clinic privacy policies.
- Reliable, punctual, and able to work independently and as part of a collaborative team.
- Experience in a primary care, walk‑in, or outpatient clinic setting is an asset.
Pay: $22.00-$26.00 per hour
Benefits:
Work Location: In person