Step into an exciting front‑line role with Mark Motors Group! We’re seeking a Receptionist who brings energy, professionalism, and a customer‑first mindset to our team. You’ll be the hub of our dealership—connecting guests, supporting staff, and helping keep operations running smoothly.
Come join as our Receptionist for Audi West Ottawa
Customer Service & Front Desk Operations
Greet and welcome customers as they enter the showroom, ensuring they are directed to the correct department or team member.
Maintain the customer lounge area, including cleaning, restocking beverages, managing juice/water supplies, dishware, tea/coffee pods, and daily Nespresso machine upkeep.
Phone & Communication Management
Answer high volume calls and route them to the appropriate employee or department while delivering a professional customer experience.
Accurately take and deliver messages to team members in a timely and organized manner.
Manage incoming and outgoing communication, including mail, emails, faxes, printing, and photocopying.
Administrative & Office Support
Oversee dealership supply inventory, placing orders as needed to ensure office and showroom readiness.
Maintain and organize the Service Department filing system, ensuring accurate, up‑to‑date records for audits.
Track and report daily greeting flow.
Provide administrative support to the Sales Manager and other departments, completing tasks and special projects as assigned.
General Office Maintenance
Ensure a clean, well‑organized front‑desk environment, representing the dealership with professionalism, efficiency, and attention to detail.
Qualifications
2–4 years of experience in a receptionist, front desk, administrative support, or customer service role
Demonstrated ability to multitask, prioritize workload, and maintain a professional and welcoming environment.
Excellent verbal and written communication skills with a strong customer service focus.
Experience handling confidential information with discretion and professionalism.
Schedule -Tuesday - Friday from 9am-6pm and Saturday from 9am-4:30pm
Location - 269 West Hunt Club
Vacancy status : This position is for an existing vacancy, and applications are being accepted for immediate hire.
If your goal is to be a part of a premium, fast-paced, and supportive team, the Mark Motors Group is looking for you! Apply today and ignite your career with us!
