Job description
Website : https://pharmasave.com/Brookline/
SUMMARY:
- As the Front Store Supervisor, you will be responsible for increasing profitability through effective planning, budgeting, buying, inventory control, and promotional activities. You will manage customer service functions, including cash, cashiers and merchandising.
DUTIES & RESPONSIBILITIES:
- Develop an annual strategy or business plan (financial and operational) with store Management.
- Supervise, provide leadership and develop a team spirit. Conduct regular meetings for both effective communication and employee motivation.
- Maximize store sales through exceptional product knowledge and merchandising
- Manage day-to-day operations
- Support and effectively utilize the services of the Pharmasave Operations Coordinators during regular calls and special projects
- Ensure timely and effective communication with Sales Associates & Management.
- Ensures cashier and merchandising staff comply with all store policies and operating procedures
- Train cashiers/merchandisers in job functions
- Provide on-going guidance and instruction
LOSS PREVENTION
- Ensures loss prevention standards are implemented, manage daily cash, and inventory
CUSTOMER SERVICE
- Ensures store projects a warm, friendly and service oriented image to customers ensuring a positive customer experience.
- Ensures store employees present proper image to the public in accordance with Uniform Policy and Dress Code Guidelines (clean appearance, approved uniform)
- Responds to customer inquiries regarding availability of products and services
- Resolves customer issues according to established guidelines (refunds, exchanges, etc.)
MERCHANDISING
- Ensures shelves are clean and organized with proper rotation
- Ensures product displays are set up and taken down as directed by Management
- Manages and monitors inventory levels as set by Management
- Puts up and takes down flyer/event POP as per Pharmasave Guidelines
GENERAL
- Maintains cleanliness, ensures high standard of store image is maintained
- Complies with all Health and Safety requirements: supervises employees to ensure correct work procedures are followed, communicates hazard information procedures.
- Consults employees and provides feedback to management, holds accountable any employees reporting to them.
- Performs clerical and banking duties
- Complies with all store policies and procedures
- Complies with loss prevention policies and procedures and ensures they are executed in the store
- Performs clerical and banking duties. Performs cashier duties when required
- Runs the end of day reports from the POS system
QUALIFICATIONS
Planning, Judgement and Decision Making
- Independent thinking as it relates to organizing store
- Problem solving skill are essential to ensure customer satisfaction
- Plan work to maximize efficiency and minimize costs
- Purchase and stock appropriate inventory and manage inventory levels
EXPERIENCE
- Atleast 1 years of relevant work experience as a Supervisor
- Customer service oriented, committed to providing excellent customer service
- Computer literate, proficient with word & excel
- Be organized and be able to multi-task
- Efficient time management skills
- Familiar with retail business
- Knowledge of products and supplies
- Knowledge of Social Media such as Facebook and Instagram
*WORKING CONDITIONS
Able to work during regular operating hours and work on weekends when necessary
Job Types: Full-time, Permanent
Pay: From $20.00 per hour
Benefits:
- Extended health care
- On-site parking
- Store discount
Application question(s):
- What is the direct number on which you can be reached to schedule an interview?
- What is your earliest date available for joining?
- This job is only available for candidates currently in Nova Scotia and are legally allowed to work in Nova Scotia. Please apply only if you are in Nova Scotia. Are you currently in Nova Scotia and Permanent Resident?
Experience:
- Retail Management: 1 year (required)
Work Location: In person
