Dance Co, a prominent multiple location Dance Studio in Vancouver, is looking for some fresh faces in our office!
Do you have a passion for dance? We are looking for someone to work in our dance studio office helping with customer service and administration assistance.
This is a full-time or part time position for afternoons/evenings and weekends. We are looking for a "people person" with great communication skills. Responsibilities include customer service for our clients, studio upkeep to ensure a positive overall client experience, as well as administrative support and coordination within our office team. Other duties include assisting to plan our in-house events (i.e. recital!). This position will also provide the opportunity to grow within our business as you build on your knowledge and skills.
Required Availability:
Majority of Summer (& Spring Break), shifts range from 8:00am - 4:00pm to 12:00pm - 8:00pm depending on the day - Monday to Friday (closed Saturday/Sundays)
Rest of the season: Tuesday - Friday 1:30pm - 9:30pm; Saturdays 10:00am - 6:00pm
School Closures: Christmas Break (2 weeks) Stat Holidays
Some shifts may be subject to change with advanced notice. Must be available to work at both locations.
Key Responsibilities:
- Customer service - handle customer concerns in a timely manner
- Work with the admin team to manage event projects through to fruition
- Assist with the flow of students/teachers to and from studios
- Assist in the safe welcoming of students into the studio and ensuring the safe handoff back to their parents/guardians
- Ongoing registration: Recreational classes, competitive programs, spring/summer camps, adult classes
- Communication with students/parents in person, via email, and over the phone
- Stay up to date on the goings on of the studio to be able to answer questions quickly and accurately
- Work with the wardrobe department and the administration team to assist with measurements & fittings of students for costumes
- Attend/Supervise rehearsals and performances
- Assist with planning & attend all “Dance Co” rehearsals/performances
- Additional Admin related tasks that include, but are not limited to: registration, sending emails to families, making sure all families are updated about the future events, requirements etc of Dance Co.
- Be fully versed in the retail store so be able to assist and help clients with purchases
Qualifications:
- Retail & customer service experience required
- Assets: Dance experience, Mandarin/Cantonese as a second language
- Full availability during special events (i.e. recitals and performances)
- Good organizational skills with a focus on accuracy
- The ability to work in a fast paced environment and multi-task
- Excellent interpersonal and communications skills, able to build good supportive relationships with students, parents and colleagues
- Enjoys working and interacting with children
- Knowledge in Microsoft Office + Google Drive
- A passion and knowledge of dance is a bonus, but not entirely necessary
- Flexible attitude towards duties and working patterns in order to fulfill the requirements of the role
Benefits available for full time positions.
If you think you are the ideal candidate, please reply to this posting with a cover letter and resume. We thank everyone for their application, only those selected for an interview will be contacted.
Job Types: Full-time, Part-time
Pay: $19.00-$22.00 per hour
Benefits:
- Dental care
- Extended health care
- On-site parking
- Vision care
Work Location: In person
