Job Overview
We are seeking a professional and organized Front Desk Coordinator to join our high-end hair salon. The ideal candidate will serve as the first point of contact for clients, manage appointment scheduling, and ensure smooth daily operations. This role requires excellent customer service skills, strong organizational abilities, and proficiency with office technology to support a luxurious client experience. Prior experience in administrative roles, especially within medical or dental offices, is a plus. The Front Desk Coordinator will play a vital role in maintaining the salon’s reputation for exceptional service and efficiency.
Responsibilities
- Greet clients warmly and professionally upon arrival, ensuring a welcoming atmosphere
- Manage multi-line phone systems to handle appointment bookings, inquiries, and client communications
- Schedule, confirm, and modify appointments using salon management software and Microsoft Office tools
- Maintain accurate client records through data entry and filing systems
- Handle all front desk duties including check-in/check-out procedures and payment processing with QuickBooks or similar software
- Provide exceptional customer support by addressing client questions and concerns with professionalism and courtesy
- Assist with administrative tasks such as proofreading documents, organizing files, and managing correspondence
- Support the team with clerical duties including photocopying, faxing, and maintaining office supplies
- Ensure the front desk area remains tidy and organized at all times
- Uphold excellent phone etiquette to foster positive client relationships
Pay: $17.20-$20.00 per hour
Work Location: In person
