Capital Timber Company – Operations Coordinator
Location: Ottawa / Carp
Hours: 30–40 hours/week, Monday–Friday (flexibility for seasonal workload)
Compensation: $22–$28/hr (commensurate with experience)
About Us
Capital Timber Company is a trusted tree service business serving Ottawa and the Valley. We specialize in tree care, removals, and custom sawmilling projects, with a focus on safety, quality, and client satisfaction. We’re entering an exciting season of growth and are looking for an organized, detail-oriented Operations Coordinator to help us run smoothly and efficiently.
Role Overview
As our Operations Coordinator, you will be the first point of contact for clients, managing communications, scheduling, and administrative tasks. This role is critical in keeping the business organized, professional, and running at peak efficiency.
You will:
- Answer phone calls, text messages, and emails from clients
- Schedule quotes and jobs in Jobber
- Send follow-up emails and make follow-up calls to clients
- Issue invoices and record payments in Jobber
- Conduct outbound outreach to property managers, condos, golf courses, and commercial clients
- Maintain accurate client records in Jobber
- Support the business owner in day-to-day administrative tasks
Qualifications
- Strong organization and communication skills
- Comfortable handling phone and email communications professionally
- Tech-savvy — experience with Jobber, Google Workspace, and/or CRM systems preferred
- Ability to work independently and take initiative
- Detail-oriented and reliable
- Prior experience in office administration, customer service, or a similar role is a plus
Why You’ll Love This Role
- Work with a growing, professional tree service company
- Play a critical role in keeping operations organized and clients satisfied
- Opportunity to grow with the company and take on additional responsibilities
- Flexible hours, with potential for remote admin tasks
How to Apply
Please email your resume and a brief cover letter to [email protected] with the subject line:
“Operations Coordinator Application – [Your Name]”
In your cover letter, please include:
- Why you are a strong fit for this role
- Your experience with office administration, scheduling, or client management
- Your availability and desired hours
Applications will be reviewed on a rolling basis. Only candidates selected for an interview will be contacted.
Job Types: Full-time, Part-time
Pay: $22.00-$28.00 per hour
Expected hours: 30 – 40 per week
Work Location: Hybrid remote in Kinburn, ON
