Position: Fan Experience Attendant
Department: Fan Experience
Reports to: Event Manager
Are your ready to join the Team? Your Abbotsford Canucks are seeking energetic, passionate individuals who want to be part of the action. We are excited to create memorable moments for our fans and guests of Rogers Forum. We can’t wait to meet you!
POSITION SUMMARY:
Fan Service Attendants play an integral role in ensuring the best possible fan experience at games, concerts, and events. This is a part-time, hourly, events-based position.
A typical shift includes:
- Greeting and admitting guests upon presentation of valid tickets, identification or passes
- Monitoring seating areas and crowd control
- Directing and assisting our guests with any service-related issues
- Other duties as required
REQUIRED EXPERIENCE AND QUALIFICATIONS:
- Proven experience in the Customer Service industry
- Must be able to work weeknights, weekends, and holidays with a start time of approximately 5:30pm
- Must be able to safely lift up to 35 lbs.
- Must be able to stand during scheduled shift, withstand repetitive walking, reaching, and bending for long periods of time
- Fluent in the English language, both oral and written; fluency in a second language would be an asset
- Ability to learn and manage various programs including emergency response system, crowd control, lost children, alcohol program, etc.
Vancouver, and its neighbouring city, Abbotsford are two of the most diverse cities in the world and Canucks Sports & Entertainment strives to create a workforce that is inclusive, equitable, and represents our beautiful, unique communities. We value unique perspectives, ideas, and creativity that support a diverse, inclusive, respectful, collaborative, and fun work environment. Canucks Sports & Entertainment is committed to building and supporting a diverse team.
This position will remain open until filled.
