Do you love craft beer?
We are looking for a taproom team member who is enthusiastic about craft beer, energetic, friendly, motivated, outgoing, service-oriented, hardworking and who takes initiative.
POS and light computer skills are required.
Full-time hours: ~40 hours per week
Job Type: Full-time
Salary: $22 per hour plus tips
Job Description / Duties (including but not limited to):
- Have strong love for craft beer and a desire to continually grow and learn
- Serve Third Moon craft beer in the Taproom according to “Smart Serve” guidelines and make recommendations regarding our beer selection
- Be friendly, genuine and always put our customers first
- Sell bottles and cans, and Third Moon merchandise
- Restock and replenish inventory when needed
- Become knowledgeable about the community and learn about the history of Third Moon Brewing
- Manage/run events/tours of the brewery (may require extra hours)
- Be familiar with all of Third Moon’s promotions and events and assist with on-site events as needed
- Manage/update digital menus
- Manage draft kegs and view of draft options with available kegs
- Provide input on draft volumes and selections based on customer response
- Record drink orders and sales into the POS system (Shopify)
- Accept guest payment, process credit cards, debit cards and make change
- Serve items from the bar/snack menu
- Maintain cleanliness in the bar/store area as well as dish area and washrooms and fridges.
- Display a sense of urgency and self-starting personality with attention to detail; we work in an environment that is constantly changing.
- Complete opening and closing duties
- Demonstrate the ability to interact with the public and co-workers in a friendly, respectful, enthusiastic and outgoing manner
- Answer customer inquiries (phone, email, etc during working hours only)
- Be able to stand on your feet for long periods of time and remain cheery
- Change kegs, clean draft lines, restock fridge, take direction, complete all tasks fully and on time
- Complete various additional checklist items to maintain the best workplace possible
Qualifications:
- Valid Smart Serve certification
- Excellent communication and customer service skills
- Knowledge and experience of restaurant/tasting room operations and service procedures
- Math skills, able to handle cash and POS terminal
- Ability to reach, bend, stoop, lift kegs, cases and climb up a ladder
- Ability to lift full kegs of beer and cases of beer as required (we have dollies)
- Punctual and reliable
- Well versed in beer history, brewing techniques, styles, flavour profiles or possess a willingness to learn
- Education and/or Experience
- Interest and enthusiasm for craft beer, basic knowledge of beer styles
- 1 year experience in the service/hospitality industry preferred
- Valid and clean G driver's license
- Legally able to work in Ontario, Canada
Additional pay:
Benefits:
- Casual dress
- Company events
- On-site parking
- Store discount
Schedule:
- Evenings and weekends
- Some holidays
If interested, please email [email protected]. Thank you!
Job Types: Full-time, Permanent
Pay: $22.00 per hour
Benefits:
- Casual dress
- Company events
- On-site parking
- Store discount
Experience:
- Hospitality: 1 year (preferred)
Licence/Certification:
