About Oliver Jewellery
Oliver Jewellery has been a trusted name in Ontario for over 50 years. As a family-run business with seven locations across the GTA, we are known for our integrity, professionalism, and commitment to customer service.
We specialize in purchasing gold, silver, precious metals, high-end watches, and luxury accessories directly from the public, as well as offering loans against jewellery. Through decades of experience and strong community presence, we’ve built a reputation as one of the most recognized and respected names in the industry.
Position Overview
We are currently seeking a reliable and detail-oriented Office Assistant to join our team.
This role is ideal for someone who thrives in a hands-on, fast-paced environment and enjoys working with both customers and high-value items. The Office Assistant plays a key supporting role in daily store operations — assisting with transactions, handling inventory, managing cash, and ensuring a smooth customer experience.
This is a long-term, stable position with the opportunity to grow within the company.
Key Responsibilities
Cash Handling & Daily Balancing
- Count and reconcile cash at the start and end of each day
- Assist in managing cash flow during transactions
- Ensure accuracy and accountability in all cash-related activities
Inventory & Product Handling
- Sort and organize jewellery by karat and purity (stamps/testing as needed)
- Authenticate handbags and accessories using Entrupy
- Assist with watch handling (opening cases, battery changes, etc.)
- Remove stones from jewellery settings when required
Customer Service & Operations
- Support buyers during transactions and package purchased items
- Accurately enter transactions into internal software systems
- Assist customers with pawn transactions and pickups
- Maintain organization of holds, repairs, and pending pickups
- Prepare items for inter-location transfers on scheduled days
- Answer phones and assist customers with general inquiries
- Help maintain a clean, organized, and well-stocked store environment
Requirements
- Available to work Monday to Saturday (10:00 AM – 6:00 PM)
- Reliable access to a personal vehicle (required)
- Strong attention to detail and organizational skills
- Excellent communication and customer service abilities
- Ability to multitask and stay organized in a fast-paced setting
- Comfortable working with cash and high-value items
- Previous experience in retail, admin, or jewellery is an asset (but not required)
Compensation
- $75,000 annually
- Full-time, stable position
Note: Only candidates selected for an interview will be contacted. Oliver Jewellery is an equal opportunity employer committed to diversity and inclusion in the workplace. Join Oliver Jewellery and become part of a team dedicated to providing exceptional service and value to our customers!
Pay: From $75,000.00 per year
Application question(s):
- Do you have consistent, reliable access to a personal vehicle on a daily basis?
Work Location: In person
