We are looking for a proactive and organized Warehouse Manager overseeing our warehouse operations located in South Vancouver. This position will be responsible for managing employees’ performances, improving warehouse efficiencies, providing supervision in our operations including inbound receiving, outbound order fulfillment, inventory control, shipping, and production. This role involves leading a team of 20 to 30 people and working closely with other internal and external parties.
Native Northwest distributes educational, gift, and fashion items featuring Indigenous art to stores across Canada and the United States.
Native Northwest builds an everyday connection to Indigenous cultures by tying Indigenous artists’ distinct designs to bold, new concepts. 100% of the art featured on Native Northwest products is designed by Indigenous artists.
Visit https://nativenorthwest.ca/ or check us out on Facebook or Instagram to learn more about who we are.
Key Responsibilities:
- Building and maintaining a strong team that works together in a positive, collaborative culture.
- Providing coaching, training, and supervision of a team of 20 - 30 warehouse associates to maintain high performance and morale.
- Providing regular feedback to team members on their performance, offering guidance and support.
- Leading warehouse hiring, human resources and performance improvement.
- Working hands on your team, e.g. training, onboarding, and supporting their work.
- Stepping in when needed to by performing daily tasks, which can include picking and packing orders, production and packaging work, and restocking.
- Serving as the primary liaison to other departments, including customer service and procurement.
- Overseeing day-to-day warehouse operations to ensure results are delivered, including orders being shipped accurately and on time.
- Identifying opportunities to continuously improve KPIs and warehouse efficiencies through working closely with the Operations Manager to develop and improve processes and planning.
- Having a full understanding of all functionality and roles in the warehouse (from receiving and inventory control to order fulfillment and shipments)
- Coordinating deliveries and regularly communicating with our US warehouse and 3PLs.
- Leading safety policies and practices within the warehouse.
- Participating in the Joint Health & Safety Committee.
- Maintaining warehouse cleanliness and organization.
- Monitoring supplies and direct replenishment efforts as needed.
- Performing any other duties as assigned by the superior.
Knowledge, Skill & Ability:
- At least 3 years of experience as a Warehouse Manager within a warehouse setting.
- Strong leadership skills, capable to lead and motivate a team to achieve common goals.
- Strong management skills, competent to manage employee issues and handle tough conversations timely, clearly, and independently.
- Exceptional communication and interpersonal skills, with the ability to work effectively across departments in a respectful and collaborative manner.
- Possess solid and hands-on experience in managing in a warehouse operation and implementing data-driven continuous improvement processes.
- Excellent organizational skills and the capacity to manage multiple tasks simultaneously.
- Detail-oriented with a problem-solving mindset and the ability to make decisions under pressure.
- Possess a solid understanding of inventory control and order flow.
Additional Recommended Experience and Skills:
- Experience working with continuous improvement and project management.
- Education in logistics or supply chain management.
- Experience with NetSuite ERP.
- Experience with ADP Workforce Now Time and Attendance module.
- Proficient in MS Word, MS Excel, and G Suite.
- Must be hands on working with the team together, able to move, climb and lift up to 50lbs.
- Certification in Forklift & Electric Pallet Jack and Workplace First Aid is an asset.
The base pay for this position ranges from $70,000 - $77,000 per annum. The final salary will be determined based on factors such as the successful candidate’s relevant knowledge, skills, experience, and overall qualifications. In addition to the base pay, we offer a comprehensive total rewards package, including an employer-matching RRSP program, group benefits plan, health savings account, staff discounts, and a variety of other employee perks and benefits.
Native Northwest operates on the unceded traditional territory of xʷməθkʷəyəm (Musqueam First Nation) and Coast Salish Peoples. We recognize Musqueam and Coast Salish right to this land by committing to a respectful relationship with local First Nations, hiring Musqueam staff, and prioritizing local community partnership opportunities.
Native Northwest is an equal opportunity employer committed to an inclusive and respectful workplace. We welcome applications from all qualified individuals and make employment decisions based on qualifications, skills, and business needs, without discrimination on any protected ground.
Please note that only qualified candidates will be contacted. Thank you for your interest in this position.
Job Types: Full-time, Permanent
Pay: $70,000.00-$77,000.00 per year
Benefits:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
Application question(s):
- Do you have a valid legal status to work in Canada?
- Are you roll up your sleeves, work with the team together on a daily basis?
Work Location: In person
