Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.
At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.
Our Operations & Safety (GO & UP) division promotes diversity, equity, and inclusion by ensuring equal employment opportunities and fostering a supportive workplace culture.
We support this commitment by providing:
Competitive Pension Plan
Employee learning & development programs and reimbursement
Recognition of prior Public Service for Vacation Entitlement
Employee Assistance and Wellness Benefit Programs
Parental Leave top-up, lactations accommodation and childcare partnerships
Menopause Policy
Employee Resource Groups
Our Maintenance Delivery department in our Rapid Transit Office is looking for a Signals Communication Specialist to join the team. You will monitor the quality of installation and maintenance of communications/signaling infrastructure to meet established regulatory, corporate, and contractual standards.
What will I be doing?
Field operational support
Develop and implement quality assurance programs, including audit plans, to meet external governing regulatory bodies’ provisions.
Research, evaluate, document, and report alternative technological approaches, options, and solutions to signal and/or communications problems.
Develop maintenance contract specifications and administers of Rail Service Provider contracts and analyze contractor performance.
Coordinate and conduct formal compliance audits and conduct efficiency tests.
Review Rail Service Provider Signal/Communication systems inspection records to ensure contractor compliance with established standards and best practices.
Back-office support
First level support troubleshooting for the Rail Traffic Controllers.
Collecting information to determine Location, Symptom, Cause and Effect of a problem.
Identifying and protecting the situation if there is a safety concern, equipment being damaged, and there is a potential loss of productivity.
Leveraging various signals and communications plans and schematics to assist in troubleshooting.
Gathering, interpreting, and disseminating information from various logging systems to identify the fault and take necessary corrective action.
Open, dispatch, update, and close trouble tickets to accurately record pertinent information.
Provide remote troubleshooting assistance for vendor trouble calls.
Remotely monitor and triage equipment using various SCADA systems.
Provide office support for emergent work blocks.
Participate in the investigation of all S&C accidents, major incidents, and infrastructure.
Field support, such as assisting in troubleshooting, asset auditing and training across the network as required.
Coordinate between Metrolinx and foreign railways for service affecting issues.
Assume “On-Call” responsibilities to support operational requirements.
Work Location is dependent on the Business continuity plan and training requirements .
What Skills and Qualifications Do I Need?
Completion of a degree in Engineering or a related discipline – or a combination of education, training and experience deemed equivalent.
Demonstrated experience in railway signal/communications systems design, commissioning, and/or maintenance.
Technical and project management experience in large signals, crossing warnings, electrical, Supervisory Control and Data Acquisition (SCADA) and communications projects, and signal systems network design and architecture, routing, switching, and firewalls.
Experience in contract administration to oversee contractor negotiations and resolve invoice and contract interpretation disputes.
Proficiency in MS Office (e.g., Outlook, Word, Excel, PowerPoint, etc.)
Interpersonal and oral/written/presentation communication skills to develop standard procedures, and documents, and reports alternative technological approaches, options, and solutions.
A valid Class “G” driver’s license in good standing is required.
Working Conditions:
This is a safety-sensitive role requiring strict adherence to safety protocols. Pre-employment and ongoing evaluations may apply as per company and regulatory standards.
This role is required to work 12-hour shifts, rotating days and nights every two weeks as displayed in the table below.
This is a hybrid role that combines field-based work with office-based responsibilities.
Don’t Meet Every Requirement?
If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.
We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.
We value the unique skills and experience each person brings to Metrolinx and are committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act and other applicable legislation so if you require accommodation during the hiring process, please let our Recruitment team know by contacting us at: 416-202-5601 or email [email protected] .
All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.
For Internal applicants, with the recent implementation of the Internal Mobility Policy, the internal recruitment process has changed for non-union roles. Candidates must be in their current role for 12 months prior to applying for another role and each applicant must be in good standing (not participating in a Performance Improvement Plan). Please review all provisions of the policy before submitting your application.
Should it be determined that any background information provided be misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.
WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.
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