Job Summary
We are seeking a detail-oriented and friendly Medical Office Assistant/Receptionist to join our healthcare team. This role is essential in providing excellent patient service, managing administrative tasks, and ensuring the smooth operation of the medical office. The ideal candidate will have experience with electronic medical records, medical terminology, and office management systems, particularly in dental or medical settings. This position offers an opportunity to work in a professional environment dedicated to patient care and administrative excellence.
Duties
- Greet patients and visitors in a courteous and professional manner at the front desk
- Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages
- Register new patients and update existing patient information accurately within electronic medical records systems such as Epic and Dentrix
- Process billing or payments as needed
- Assist with appointment scheduling, cancellations, and follow-up reminders
- Maintain organized patient files and ensure confidentiality of sensitive information
- Support clinical staff by preparing documentation and assisting with triaging duties as needed.
- Ensure the reception area is clean, organized, and welcoming at all times
- Handle administrative correspondence including emails, faxes, and mail
Qualifications
- Prior experience as a Dental Receptionist or Medical Office Assistant preferred
- Proficiency with electronic medical records systems such as Accuro or PS Suite
- Strong knowledge of medical terminology and healthcare office procedures
- Excellent communication skills, both verbal and written
- Experience working with multi-line phone systems in a busy office environment
- Demonstrated office experience with strong organizational skills
- Ability to handle multiple tasks efficiently in a fast-paced setting
- Be able to attend in-person interview and training.
Pay: $18.00-$21.00 per hour
Benefits:
- Flexible schedule
- On-site parking
Ability to commute/relocate:
- Winchester, ON: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
- Are you able to attend an in-person interview?
Experience:
- Medical Office Assistance: 1 year (preferred)
Work Location: In person
