West-Can Floor & Home is a locally owned flooring company proudly serving Vancouver Island. We specialize in providing quality flooring products along with expert service and installation. Our team is committed to creating a welcoming and professional experience for every customer who walks through our doors.
Position Overview
We are looking for a friendly, organized, and reliable Receptionist / Administrative Assistant to be the first point of contact for our customers. This role combines front desk responsibilities with a variety of administrative, accounting, and office support duties, helping ensure the day-to-day operations of the business run smoothly and efficiently.
Key Responsibilities
- Greet and welcome customers in a professional and friendly manner
- Answer and direct incoming phone calls
- Respond to general inquiries in person, by phone, and via email
- Maintain a clean and organized front reception area
- Assist sales staff with administrative tasks
- Schedule appointments and manage calendars as needed
- Handle incoming and outgoing mail and deliveries
- Coordinate and assist with shipping and receiving, including receiving incoming products, verifying shipments, processing paperwork, and coordinating deliveries
- Assist with Accounts Payable (AP), including entering invoices, matching invoices to supporting documentation, and assisting with payment processing
- Assist with Accounts Receivable (AR), including customer account updates, payment processing, and following up on outstanding balances as required
- Assist with data entry, filing, and general office administration
- Provide general administrative support to management and other team members as needed
Qualifications
- Strong communication and customer service skills
- Positive attitude and professional demeanor
- Excellent organizational and multitasking abilities
- Basic computer skills, including email, scheduling, and data entry
- Strong attention to detail and accuracy
- Previous reception or customer service experience is an asset but not required
- Previous AP/AR or accounting experience is an asset
- Ability to maintain confidentiality and handle financial information professionally
What We Offer
- Supportive and team-oriented work environment
- Opportunity to grow within the company
- Benefits after 3-month probationary period
- 8 hours per day, Monday to Friday
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Job Type: Full-time
Pay: From $22.00 per hour
Benefits:
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Work Location: In person
