Location: Commerce Gate (505 Hwy 7, Thornhill, ON)
About Us:
Welcome to LAMOUR BEAUTY AND LIFE! We are a premier destination for top-tier K-Beauty, skincare, and lifestyle products. Located in the bustling and highly popular Commerce Gate plaza in Thornhill, our store serves a vibrant and beauty-conscious community. We pride ourselves not just on the quality of our products, but on the exceptional, warm, and personalized service we provide to every person who walks through our doors.
The Role:
We are seeking a friendly, approachable, and service-oriented Beauty Sales Associate. In this role, your primary focus is hospitality and customer connection. You are not just ringing up purchases; you are a beauty consultant, an active listener, and the welcoming face of our store. If you excel at reading customers' needs, sharing product knowledge, and providing a VIP experience, we want you on our team!
What You Will Do:
- Exceptional Customer Service: Greet every customer with a warm smile. Create a welcoming, pressure-free shopping environment where customers feel valued and understood.
- Product Expertise & Education: Master our K-Beauty and J-Beauty product lines. Confidently explain ingredients, demonstrate skincare routines, and provide tailored recommendations based on individual skin types.
- Active Selling: Utilize effective and polite sales techniques, such as cross-selling and upselling, to meet store sales goals while ensuring the customer's needs are genuinely met.
- Store Operations: Maintain an impeccably clean and organized sales floor. Ensure all testers are hygienic and displays are fully stocked. Process transactions accurately at the POS system.
What We Are Looking For:
- Service-First Mindset: High emotional intelligence (EQ), patience, and outstanding interpersonal skills. You genuinely enjoy talking to people and helping them look and feel their best.
- Experience: Previous experience in retail sales, customer service, or hospitality is required. (Experience in the beauty/cosmetics industry is a significant advantage).
- Cultural Awareness: Familiarity with Asian beauty trends and an understanding of the diverse beauty preferences within the Markham/Thornhill community.
- Language Skills: Fluency in English is mandatory to effectively serve our diverse customer base. Conversational ability in a second language (such as Mandarin or Cantonese, ) is highly valued and considered a strong asset for this location.
- Physical Ability: Ability to stand for extended periods on the sales floor, handle stockroom duties, and safely lift up to 30 lbs.
- Team Player: Reliable, punctual, and willing to support team members during busy retail hours.
What We Offer:
- Competitive Compensation & Bonus: Competitive hourly rate, plus an exciting performance-based bonus/commission structure to reward your sales achievements.
- Convenience: Free plaza parking available right at Commerce Gate for a stress-free commute.
- Exclusive Perks: Generous staff discounts on all your favorite premium K-Beauty, skincare, and lifestyle products.
- Paid Time Off: Comprehensive statutory holiday pay and vacation pay.
- Great Culture: A positive, inclusive, and fast-paced retail environment where your beauty knowledge is valued.
How to Apply:
If you have a passion for beauty and love making people smile, we would love to hear from you! Please submit your resume highlighting your customer service or retail experience.
Job Types: Full-time, Part-time
Pay: From $17.60 per hour
Benefits:
- Casual dress
- Flexible schedule
- On-site parking
- Paid time off
- Store discount
Application question(s):
- Please name 2 to 3 Korean or Japanese skincare/makeup brands that you are familiar with or currently use.
- Are you applying for a full-time or part-time position?
Education:
Experience:
- Retail sales: 2 years (required)
Language:
- Cantonese (preferred)
- Mandarin (preferred)
Work Location: In person
