Full-time, permanent | Monday–Friday, 8:00 a.m.–4:00 p.m. | On-site
West Coast Labels is seeking an organized, dependable Accounts and Logistics Administrator to join our team.
This role supports accounting, shipping, customer service, and order processing to ensure orders are accurate, shipped on time, and customers are well supported. Training will be provided.
What You’ll Do
Accounting & Administration
- Prepare daily invoices and maintain accurate records
- Follow up on outstanding accounts and assist with weekly collections
- Contact customers regarding payment prior to shipment when required
- Maintain organized digital and physical filing systems
- Keep customer and order information accurate and up to date
Shipping & Order Coordination
- Prepare completed orders for shipment
- Print shipping labels and prepare required documentation
- Pull samples and coordinate courier pickups
- Track shipping supplies and assist with inventory
- Communicate with customers regarding order and shipment status
Customer & Office Support
- Respond to incoming phone calls and emails in a professional manner
- Assist customers with order updates and general inquiries
- Provide order desk coverage during absences and vacations
- Support general office duties as required
As experience grows, you will be trained to process customer orders and prepare estimates. There may also be opportunities to assist with basic marketing and social media activities, depending on interest and experience.
What We’re Looking For
- Strong written and spoken English
- Excellent customer service and telephone skills
- Strong organization and attention to detail
- Ability to manage multiple priorities accurately
- Self-motivated and dependable work style
- Comfortable working independently and in a team
- Proficient in Microsoft Word and Excel
- Willingness to learn new systems and processes
Experience in administration, accounting, shipping, or customer service is an asset. We are also open to candidates with strong transferable skills.
Additional Assets (Including but not limited to)
- Invoicing, bookkeeping, or collections experience
- Order entry, estimating, shipping, or inventory coordination
- Manufacturing, printing, or logistics experience
- Social media or basic marketing experience (Instagram, Facebook, LinkedIn)
What We Offer
- Extended health benefits
- Monday–Friday schedule (no evenings or weekends)
- Statutory holidays off
- Christmas holiday closure (typically one week)
- On-site parking
- Casual dress
- Training and growth into estimating and order processing
- Stable role with an established local manufacturer
About West Coast Labels
West Coast Labels Ltd. is a family-owned label manufacturer in Abbotsford, BC, operating since 1997. We value quality, reliability, teamwork, and long-term relationships with both customers and employees.
Applicants must be legally entitled to work in Canada and able to pass a background check.
We thank all applicants; only those selected for an interview will be contacted.
Job Type: Full-time
Pay: $22.00-$25.00 per hour
Benefits:
- Casual dress
- Extended health care
- On-site parking
Work Location: In person
