Games Manager
The Table Games Dealer is primarily responsible for conducting the play of the table game in a professional manner in accordance with both Pure Canadian Gaming and AGLC policies and procedures.
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Customer Service
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Communication
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Interpersonal Awareness
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Problem Solving
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Controls the play of the table game and bet settlement. Contacts the Dealer Supervisor to help resolve player disputes and game irregularities
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Conduct the games in an efficient game pace
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Ensures the security of the table game and its bankroll and concentrates on the table activities
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Authorizes and verifies large cash and colour transactions
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Maintains a high level of customer service and customer relations through friendly, courteous, entertaining, and knowledgeable conduct
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Performs other duties as assigned by the Supervisors and Managers
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Minimum high school education
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General understanding of overall casino operations
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AGLC Registration
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Demonstrated ability to be simultaneously friendly, courteous, and entertaining
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Proven ability to be flexible and very adaptable to change
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Excellent communicator – both written and verbal English
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Solid customer service skills
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Self-motivated and works well with minimal supervision in a fast-paced environment
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Proven to be detail oriented, reliable, punctual, efficient, and diligent in duties and responsibilities
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Team player
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Must be willing to work all shifts
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Must be able to stand for prolong periods of time.
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Consistent dealing of table games in a repetitive manner
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Must be available to work all shifts including evenings, weekends and holidays.
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Must be able to work in a fast-paced working environment
