Crescent Dental Group is excited to invite a passionate Full-Time Registered Dental Administrator to join our friendly, skilled team at Crescent Heights Dental Clinic in Calgary, AB. We’ve been serving the community for decades, offering high-quality care in a collaborative, supportive environment.
The Opportunity
As a Dental Administrator, you are the face of our practice and the first point of contact for our patients. This role is ideal for someone who is self-motivated, professional, and enjoys building strong patient relationships in a fast-paced environment.
As part of a growing dental organization with clinics across Canada, we offer:
- Competitive compensation
- Opportunities for professional development and long-term career advancement
- A positive and supportive management team
- A collaborative, patient-focused work environment
Hygiene Coordinator – Key Responsibilities
- Greet patients upon arrival, utilizing strong customer service skills to create a welcoming and professional environment.
- Update and maintain accurate patient personal and medical information utilizing the practice management software.
- Manage the day-to-day clinical hygiene schedule (up to eight hygienists), utilizing effective scheduling and organizational skills to maximize efficiency.
- Utilizing RecallMax
- Coordinate hygiene appointments, including recalls, confirmations, and follow-up communications.
- Respond efficiently to patient inquiries, utilizing excellent communication and problem-solving skills to enhance the overall patient experience.
- Ensure patients understand their treatment options, insurance coverage, and benefit plans, utilizing clear and compassionate communication.
- Collect, process, and accurately record patient payments utilizing established office procedures.
- Collaborate with the dental team, utilizing strong interpersonal skills to support smooth daily operations.
- Perform other day-to-day administrative and operational duties as assigned.
Position Schedule: Full Time
Monday - 12-8 pm
Tuesday- 10-6 pm
Wednesday - 9-5 pm
Thursday - OFF (or 9-5 pm)
Friday- 9-5 pm (or OFF)
Saturday - 9-5 pm (at least one Saturday off per month, we try for 2 when possible - always closed on long weekends)
Experience with Tracker and RecallMax is considered an asset but is not required. Training will be provided.
Benefits:
- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care
Experience:
- Dental Administrator: 1 year (preferred)
Work Location: In person
