Job Summary
As a key member of our hotel’s hospitality staff, our bar manager must ensure the bar operates smoothly, with sufficient stock and staff at all times. The ideal candidate in this position must thrive in a dynamic, fast-paced environment, maintaining a courteous demeanour with customers, as well as effectively make use of downtime. Strong leadership and personnel management skills should be accompanied by a customer service orientation and commitment to company values and image. The bar manager pays close attention to all operational details to ensure the comfort, safety and enjoyment of guests and job satisfaction of staff, as well as the financial success of the establishment.
Duties & Responsibilities:
- Monitor inventory of beverages to ensure adequate stock is maintained and to prevent excess pours or abuse by staff. Requisition purchases as needed.
- Oversee cleanliness of staff and physical bar area, paying special attention to possible health hazards and code violations.
- Review sales and beverage costs, and reconcile any discrepancies in accounting. Ensure proper cash management.
- Resolve customer complaints promptly and according to company guidelines.
- Create pairing suggestions for menu items.
- Educate staff on wine nuances.
- Oversee the preparation of beverages and ensure quality of product served.
- Responsible for the liquor inventory and program
Requirements
- Restaurant or management experience or more education is generally preferred.
- Strong understanding of business management and accounting principles.
- Excellent computer, problem-solving, and customer service skills.
- Exceptional communication and interpersonal skills.
- Ability to diffuse tense situations and resolve conflicts.
- Willingness to work during peak hours, including nights, weekends, and holidays.
- Effectively delegate responsibilities and maximize resources.
- Decisiveness.
- Ability to walk, stand, and occasionally carry heavy items in a fast-paced, stressful environment.
Equity, Diversity and Inclusion
Ink Entertainment believes in an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness.
Accessibility
We are committed to providing persons with disabilities equal opportunities regarding all employment activities, including access to jobs and accommodations during employment as required, in accordance with the Ontario Human Rights Code (OHRC) and the Accessibility for Ontarians with Disabilities Act (AODA).
HP4
Job Types: Full-time, Part-time
Pay: From $60,000.00 per year
Benefits:
- Dental care
- Extended health care
- Vision care
Ability to commute/relocate:
- Toronto, ON: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Manager: 5 years (required)
Work Location: In person
