Be Part of Revery Toronto Downtown, Canada’s second Curio Collection by Hilton.
Are you looking for an exciting career opportunity in Hospitality? Join one of Canada’s most successful companies, striving to take your talent to the next level. With 19 hotels currently owned and managed by Easton’s Group of Hotels and 6 in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization. We strive to provide our valued employees with great benefits, perks, training, and growth opportunities.
Welcome to Revery, Toronto’s first Curio Collection by Hilton. Curio Collection is a global lifestyle brand with one-of-a-kind hotels. With world-class theatre, music, and arts attractions within a short walk, we promise your curiosity will be piqued.
Revery’s Curio Collection by Hilton resides within the Lifestyle realm of Hilton Hotels, embodying refined comfort and design with sharp connectivity to the neighbourhood it calls home. Revery is located in Toronto’s Entertainment District with 224 cinematic-themed rooms, multiple event spaces, a French-inspired restaurant, and an all-day lobby bar, adjacent to its box-office-themed reception. Revery opened in June 2024 and has been building its reputation as an exclusive and sought-after hotel in downtown Toronto, Canada.
At Easton’s, we are committed to fostering an inclusive workplace where every individual feels valued, respected, and empowered to contribute. We believe that inclusion strengthens our teams, drives innovation, and enables us to achieve our vision while creating opportunities for everyone to thrive.
What we offer
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Employee Social Events
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Discounted Staff Meals
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Hotel Discounts at Hilton
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Health, Vision, and Dental Coverage
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Hilton Training and Development
Revery is looking for someone passionate about working in the Hospitality Industry.
What will you be doing?
JOB OVERVIEW
Assists the Executive Housekeeper in managing housekeeping operations to include rooms, public areas and back-of-the-house areas to achieve and maintain the hotel’s high standard of cleanliness.
Duties and Responsibilities
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Assist in managing the day-to-day activities of the housekeeping department; schedule employees to ensure proper coverage.
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Monitor performance and recommend/initiate disciplinary or other staffing/human resources-related actions in accordance with company rules and policies. Alert management of potentially serious issues.
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Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their respective job duties.
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Schedule routine inspections of all guest rooms/suites and public areas to ensure furnishings, guest rooms, suites, equipment, housekeeping and food and beverage linens, public restrooms, lobby, etc. are clean and in good repair to meet guest satisfaction.
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Assists in the ordering and receiving of linen and cleaning supplies to maintain appropriate inventory levels necessary for efficient operation of the department; assists with monthly linen and supply inventory.
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Ensures the completion of the Housekeeper’s Report and communicates clean and available rooms to the Guest Services Department.
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Documents and communicates maintenance requests to the Engineering Department to ensure hotel service quality standards are met.
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Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction. May assist in coordinating the special needs and requests of VIP, repeat guests and members of frequency program(s).
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Assist in controlling expenses and minimizing waste in all areas of housekeeping.
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Conduct pre-shift meeting and review all information pertinent to the day’s activities.
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Assist in maintaining par levels for supplies and equipment. Replenish shortages and other business supplies for daily business.
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Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Front Office, Maintenance, and Food and Beverage.
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Interact with outside contacts:
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Guests – to ensure their total satisfaction
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Vendors/Contractors – to ensure adequate inventory of supplies and equipment, to discuss pricing or service issues, to resolve any vendor performance issues, etc.
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Regulatory agencies – regarding safety and compliance matters
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Other contacts as needed (Professional organizations, community groups, local media)
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May be responsible for the security of lost and found items or coordinate the lost and found function with other departments.
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May assist with deep cleaning projects and/or assist housekeeping staff during unanticipated rush periods.
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May serve as “manager on duty” as required.
Refer to attached additional job responsibilities and Health & Safety Job responsibilities
