Join a Dealership with 25 Years of Success
For over 25 years, Autorama has built a reputation as one of Ontario's trusted pre-owned automotive dealerships by putting customers first and investing in great people.
As we continue to grow, we're looking for an experienced Business Development Centre (BDC) Representative who wants more than just another job. We're searching for someone who is ambitious, enjoys working in a fast-paced environment, and is looking to build a long-term career with opportunities for advancement.
If you're someone who thrives on helping customers, enjoys exceeding goals, and aspires to grow into a leadership or management role, we'd love to meet you.
What You'll Do
As a BDC Representative, you will play a critical role in creating the first impression for our customers. You'll be responsible for managing inbound and outbound communications while ensuring every customer receives an outstanding experience.
Your responsibilities include:
- Responding quickly and professionally to internet, phone, text, and email inquiries.
- Building rapport with customers and identifying their vehicle needs.
- Scheduling qualified appointments for the sales team.
- Following up consistently with new, existing, and previous customers.
- Managing customer communication through our CRM system.
- Maintaining accurate customer records and lead notes.
- Working closely with the Sales and Finance teams to maximize appointment show rates and customer satisfaction.
- Achieving individual and team performance goals while delivering exceptional customer service.
What We're Looking For
The ideal candidate will have:
- Previous automotive dealership BDC experience (preferred).
- A minimum of 1 year of dealership sales or automotive BDC experience.
- Excellent communication and customer service skills.
- Confidence speaking with customers over the phone.
- Strong organizational and time-management abilities.
- Experience working with dealership CRM software is considered an asset.
- A positive attitude, professional demeanor, and strong work ethic.
- The ability to thrive in a fast-paced, high-volume dealership environment.
Most importantly, we're looking for someone who wants to grow with our company and take advantage of future opportunities as we continue to expand.
Why Join Autorama?
At Autorama, we believe our people are our greatest asset. We provide the tools, support, and mentorship needed for our team members to succeed and build rewarding careers.
What we offer:
- Competitive base salary plus performance bonuses.
- Expected earnings of $40,000–$60,000 annually.
- A consistent flow of high-quality leads.
- Ongoing coaching, training, and professional development.
- A supportive, team-oriented work environment.
- Real opportunities for career advancement into leadership and management positions.
- Employee pricing on vehicles.
- Stable, full-time employment with a well-established dealership celebrating over 25 years in business.
Schedule
- Full-time
- Monday to Friday
- Rotating weekends
Ready to Grow Your Career?
If you have dealership BDC experience, enjoy working with people, and are looking for an opportunity where your hard work is recognized and your career can grow, we'd love to hear from you.
Apply today and become part of the Autorama team.
Pay: $40,000.00-$60,000.00 per year
Benefits:
Work Location: In person
