Casual Front Desk Receptionist
We are currently seeking a Casual Front Desk Receptionist to join our team. The successful candidate will serve as the first point of contact for residents, families, visitors, and staff, ensuring a positive and professional experience while providing administrative support and assisting with the day-to-day operations of the reception area.
Position Summary: Casual position, and hours are not guaranteed. Scheduling is based on operational needs and may vary week to week
Rate: from $19.40 as per the Collective Agreement
Roles/Duties
- Greet prospective residents and visitors in a professional manner.
- Require all visitors and vendors to sign in and out when they enter and leave building.
- Follow emergency protocols and procedures in a calm and assertive manner.
- Answer multi-line telephone including taking and relaying messages as needed.(Including taking maintenance/ housekeeping calls and fill out work orders appropriately/accurately).
- Perform general typing and other administrative tasks for the staff.
- Act as administrative support to managers as requested.
- Handle and sort incoming/ outgoing mail on a daily basis.
- Exhibit and maintain professional work habits, appropriate punctuality, appropriate grooming, appropriate dress, a positive attitude and demeanor in interactions with residents, co-workers and the community-at-large.
- Work successfully as part of a team and responsible for developing then maintaining strong working relationships with co-workers.
- Attend staff meetings and training as required.
- Perform general office tasks as required.
- Perform special assignments, projects, and other duties as required.
- Must be legally entitled to work in Canada.
- Opening/Closing Duties
- Emergency Announcements
- Numerous other responsibilities as needed
Skills/Proficiencies
- Computer knowledgeable, Experienced with Microsoft Outlook, Word and Excel
- Professional Telephone Etiquette
- Must be able to work flexible hours
- Excellent Communication Skills
- Detail Oriented
- Takes initiative
- Requires ability to lift/carry up to 30 pounds
- Excellent ability to speak and write in English
- Preferred ability to communicate in Italian with clientele
- Report to Director of Operations.
*ability to cover additional shifts during peak periods or absences
**Please note that this is a Casual position, and hours are not guaranteed. Scheduling is based on operational needs and may vary week to week. Ideal for candidates seeking flexibility.
Job Types: Part-time, Casual
Pay: From $19.40 per hour
Education:
- Secondary School (preferred)
Experience:
- Front desk: 1 year (preferred)
- Administrative: 1 year (preferred)
- Customer service: 1 year (preferred)
Language:
Work Location: In person
