We are seeking an experienced and approachable Human Resources Manager to support our employees and leadership teams across the group. This is a hands-on role for someone who enjoys working closely with people, improving workplace systems, and helping growing businesses maintain a positive, professional and accountable culture.
Position Overview
The Human Resources Manager is responsible for overseeing the day-to-day HR and health and safety needs of the group of companies.
The successful candidate will lead recruitment, onboarding, employee relations, performance management, benefits administration, training, workplace investigations, policy development and HR compliance. They will also work closely with company leadership to support employee development, succession planning, retention and workplace culture.
This position requires strong judgment, discretion and the ability to balance employee needs with the operational requirements of the businesses.
Key Responsibilities
- Manage recruitment from job posting through interviews, reference checks, offers and onboarding.
- Coordinate employee orientation and ensure new hires receive the required documentation, training and support.
- Maintain accurate and confidential employee records.
- Provide guidance to managers and employees on workplace policies, performance concerns and employee relations.
- Support performance reviews, wage reviews, coaching, disciplinary action and termination processes.
- Address employee concerns, complaints and workplace conflicts in a fair and professional manner.
- Conduct or coordinate workplace investigations when required.
- Develop, review and update employment policies, procedures, job descriptions and the employee handbook.
- Administer the employee group benefits program and respond to employee benefit questions.
- Coordinate employee leaves, accommodations and return-to-work plans.
- Arrange employee training, professional development and leadership development programs.
- Support apprenticeship applications, grant opportunities and employee training incentives.
- Assist leadership with employee retention, engagement, succession planning and workforce planning.
- Review payroll hours and help resolve employee information or payroll discrepancies.
- Organize employee events and support initiatives that strengthen company culture.
- Maintain strict confidentiality regarding employee, workplace and ownership information.
Health and Safety Responsibilities
- Support and improve the health and safety programs across the group of companies.
- Help ensure compliance with applicable Ontario workplace health and safety requirements.
- Review workplace incident reports and coordinate follow-up investigations.
- Complete or assist with WSIB reporting, return-to-work planning and claims management.
- Coordinate health and safety training, certifications, inspections and documentation.
- Communicate health and safety risks, incidents and required actions to management.
- Act as an internal resource for managers and employees with health and safety questions.
- Help maintain standard operating procedures and safe work practices.
Qualifications and Experience
- Previous experience in a human resources management or senior HR generalist role.
- Strong knowledge of Ontario employment standards, human rights, workplace safety and employee relations.
- Experience with recruitment, onboarding, performance management, discipline and workplace investigations.
- Experience administering benefits, leaves, accommodations and return-to-work plans.
- Health and safety or WSIB experience is considered a strong asset.
- Experience supporting construction, trades, retail or multiple related businesses is considered an asset.
- Human resources education, CHRP designation or progress toward a designation is considered an asset.
- Strong written, verbal and interpersonal communication skills.
- Strong organizational skills and the ability to manage competing priorities.
- Comfortable working independently while collaborating with owners, managers and employees.
- Sound judgment, professionalism and a high level of discretion.
- Proficiency with Google Workspace, Microsoft Office and electronic recordkeeping systems.
- A valid driver’s license and the ability to travel between local company locations as required.
The Ideal Candidate
The ideal candidate is practical, organized and comfortable working in a fast-moving business environment. They are approachable enough that employees feel comfortable asking for help, while also being confident enough to provide managers with clear and direct guidance.
They are someone who:
- Builds trust with employees and management.
- Handles difficult conversations calmly and professionally.
- Takes ownership of responsibilities and follows through.
- Can move between strategic planning and day-to-day HR administration.
- Looks for practical ways to improve systems, communication and workplace culture.
- Understands the importance of accountability, confidentiality and consistent decision-making.
What We Offer
- A meaningful leadership role within a growing group of locally owned companies.
- The opportunity to work directly with company owners and senior leaders.
- A varied position with exposure to several industries and business operations.
- Group benefits.
- Professional development opportunities.
- A supportive, community-focused working environment.
We thank all applicants for their interest. Only candidates selected for an interview will be contacted.
Heritage Bay Group is committed to providing an inclusive and accessible recruitment process. Accommodation is available upon request throughout the hiring process.
Pay: $75,000.00-$100,000.00 per year
Benefits:
- Dental care
- Extended health care
- Life insurance
Work Location: In person
