Summary
As our Care Coordinator, you’ll be a critical pillar supporting our smooth operation, and the first face people see representing our clinic. You’ll have the opportunity to make lasting impacts on our clients every day as you engage with patients, manage patient flow and documentation, and support our clinical specialists treating clients.
In a typical day, you will:
- Respond to internal and external requests for information and maintain and update records
- Manage communication between physicians and clients
- Work with external partners/suppliers as needed
- Maintain our appointment booking system and triage client situations by gathering the necessary information to determine client needs
- Engage with clients for follow-ups and serve walk-in customers for non-prescription products
- Support our Soles4Souls clinic donations and shoe drives
- Complete other administrative duties (e.g., office supply management, placing orders, processing payments, answering phones and inquiries, etc.)
To excel in this role, you’ll need to be high-energy, eager to engage with our clients, and have a bright, sunny disposition. You’ll also need to take initiative and ownership over your work. We don’t believe in micromanagement, so we’re looking for someone who can be proactive and identify what needs to be done without being told.
If you have a genuine passion for helping people, building strong relationships, and finding creative solutions to problems, you’ll fit right in with us.
About this opportunity with BioPed Footcare:
This is a full-time position, working daily out of our clinic, typically Tuesday-Friday, 9:00 am-6:00 pm, and Saturdays, 9:00 am-3:00 pm. Uniforms/work gear is provided, we offer discounted personal footcare products, pay for certification courses/other continuing education, plus offer considerable opportunities for growth and advancement.
Our collaborative, approachable, and eager to help team leads with integrity and take a practical approach to client care. We have a genuine passion for helping people Do More and live pain-free – whether that means getting through a day of work without limitations, chasing after their grandchildren, or running a marathon.
If this sounds like the kind of company you want to build a career with, we can’t wait to meet you.
Qualifications:
Here’s what we’re looking for:
- A strong technical aptitude and the ability to learn new computer programs quickly
- Experience with Microsoft Office suite (Outlook, Word, Excel, etc.)
- Excellent communication (verbal and written) and strong organizational skills
- High school diploma
And here’s what would be an asset:
- Experience using QuickBooks
- Experience working in a clinical retail setting or retail management, leadership, or supervisory role
- Experience with sales in any industry
- Direct experience with customer/client interaction and communication
Pay: $20.00-$22.00 per hour
Work Location: In person
