Overview
We are seeking a professional and organized Front Desk Receptionist to join our team. The ideal candidate will serve as the first point of contact for visitors and callers, providing exceptional customer service and administrative support. This role requires strong communication skills, proficiency with office technology, and the ability to manage multiple tasks efficiently in a fast-paced environment. Experience with medical or dental offices, QuickBooks, and Microsoft Office is highly desirable.
Duties
- Greet visitors and clients in a courteous and professional manner
- Answer multi-line phone systems promptly and effectively, directing calls as needed
- Manage appointment scheduling and coordinate calendars for staff or practitioners
- Perform data entry tasks accurately using office software such as Google Workspace and Microsoft Office
- Handle incoming and outgoing correspondence, including filing, photocopying, and scanning documents
- Maintain organized records and ensure confidentiality of sensitive information
- Assist with billing, bookkeeping, or QuickBooks entry when required
- Support administrative functions such as proofreading documents, managing front desk operations, and providing customer support
- Ensure the reception area remains clean, welcoming, and well-organized
Skills
- Proven experience in office administration or clerical roles, preferably in medical or dental settings
- Strong computer skills with proficiency in Microsoft Office (Word, Excel), Google Workspace, and data entry applications
- Familiarity with QuickBooks and basic bookkeeping is a plus
- Excellent organizational skills with attention to detail and accuracy
- Exceptional customer service abilities with professional phone etiquette
- Ability to multitask efficiently in a busy environment while maintaining professionalism
- Strong typing skills with the ability to proofread documents effectively
- Experience managing multi-line phone systems and front desk operations
- Knowledge of medical or dental office procedures is advantageous but not required; training will be provided for specific responsibilities
Pay: From $17.00 per hour
Work Location: In person
