Job ID
77170
Job Title
Educational Research Analyst
Regular/Temporary
Regular
Location
Central Campus
Open Date
2026/07/15
Job Type
Continuing
Close Date
2026/07/24
Employee Group
Unifor Unit 1, Staff
Favorite Job
Department
CCE Central Administration
Full/Part Time
Full-Time
Salary Grade/Band
Grade 9
Salary Range
$34.99 - $49.20 (hourly)
Job Code
JD1210
Existing Vacancy
Yes - Backfilling as Existing
Target Number of Openings
1
Hours per Week
35
Posting Details
Schedule Monday to Friday 8:30 a.m. - 4:30 p.m. (Hybrid)
Education Level Masters Degree in Education or a related field of study
Career Level 4 years of relevant work experience
Anticipated Start Date September 11, 2026
Job Description
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Department Description
For over 90 years, McMaster Continuing Education has been delivering excellence in lifelong learning and is one of Canada’s largest and leading providers of certificate and diploma programs, professional development education, custom and corporate training. McMaster Continuing Education (MCE) is an entrepreneurial academic enterprise that serves the university and extended community, advancing adult learners’ ambitions, transforming careers, and enriching communities through educational excellence, innovation, inclusion, and partnerships. MCE runs over 45 programs across various content areas, supported by approximately 240 instructors. These offerings include for-credit and not-for-credit options delivered as workshops, and stacking into certificates and diplomas.
Job Summary – Educational Research Analyst
The Educational Research Analyst reports to the Senior Director and is responsible for identifying, researching, and recommending new credit and non-credit educational programs, courses, and initiatives that meet the evolving needs of adult learners, working professionals, and industry partners. The role supports organizational growth by conducting market research, assessing educational trends, evaluating program opportunities, and developing business cases for new revenue-generating offerings.
Working collaboratively with academic departments, external education providers, professional associations, and industry stakeholders, the Educational Research Analyst builds strategic partnerships and supports the development and approval of new educational initiatives. The position also leads research related to funding opportunities and grant applications, while using qualitative and quantitative research methods to analyze customer, market, competitor, and workforce data to inform decision-making and program development.
The ideal candidate possesses strong analytical, research, business planning, and stakeholder engagement skills, with the ability to translate complex data into actionable recommendations that enhance program quality, market relevance, and organizational revenue growth. A Master's degree in Education or a related field, along with several years of relevant experience, is required.
Key Focus Areas:
Market research and educational needs assessment
New program and revenue-generating opportunity development
Strategic partnership and stakeholder relationship management
Business case and funding proposal development
Qualitative and quantitative data analysis
Educational program evaluation and continuous improvement
Grant and funding opportunity research
Strategic planning and evidence-based decision-making
General Description
Responsible to research, evaluate, and propose potential new revenue generating credit and non-credit courses, programs, and other educational initiatives that respond to the continuing education needs of adult learners including working professionals and professional bodies. Initiate collaborative agreements with academic units, external education providers, industry, and accrediting professional associations. Responsible for recommending strategic new programs for the purpose of generating new revenue. Conduct research relative to funding opportunities and respond to relevant internal and external grants and funding calls as well as develop customer studies to measure in-market brand health, marketing performance, customer satisfaction, and competitor performance via qualitative and quantitative methods.
Representative Duties & Responsibilities
Conduct market research and needs assessments to evaluate potential courses and programs that are high quality, financially viable, and meet the department's vision, mandate, and strategic directions.
Conduct scans of industry, public sector, and workforce planning data to determine potential areas for program growth.
Conduct scans of course offerings from other post-secondary Continuing Education programs, and identify potential opportunities for partnership.
Conduct scans of programs needed by McMaster University faculty graduates, and connect with the faculties and other departments to initiate programs that meet identified needs.
Develop business plans for the development of courses and programs for the purpose of generating new revenue streams, in collaboration with internal and external stakeholders.
Facilitate the creation of documentation required for internal review and academic approvals, in partnership with Program Managers.
Create survey instruments and qualitative guides to collect data.
Analyze and synthesize customer, market, and competitive data and translate findings into business insights and action plans to support business performance.
Develop and deliver presentations to illustrate findings and action plans.
Evaluate programs and recommend modifications and improvements based on market research.
Develop, cultivate and maintain relationships with stakeholders including internal and external stakeholders.
Provide advice and support in the development of contracts and agreements with McMaster University academic units, other external education providers, industry, and accrediting professional associations for approval by the Director.
Liaise with various internal and external stakeholders in support of the development of educational initiatives.
Research and identify funding opportunities including government calls.
Lead preparation of funding proposals for submission.
Ensure seamless hand-off of approved courses and programs to staff responsible for educational development.
Stay abreast of new developments in educational and training initiatives with attention to curriculum, delivery models, markets, providers, and competitors.
Supervision
Provide functional guidance to others on an ongoing basis.
How To Apply
To apply for this job, please submit your application online.
Employment Equity Statement
McMaster University is located on the traditional territories of the Haudenosaunee and Mississauga Nations and within the lands protected by the “Dish With One Spoon” wampum agreement.
The diversity of our workforce is at the core of our innovation and creativity and strengthens our research and teaching excellence. In keeping with its Statement on Building an Inclusive Community with a Shared Purpose, McMaster University strives to embody the values of respect, collaboration and diversity, and has a strong commitment to employment equity.
The University seeks qualified candidates who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives, and especially welcomes applications from indigenous (First Nations, Métis or Inuit) peoples, members of racialized communities, persons with disabilities, women, and persons who identify as 2SLGBTQ+.
As part of McMaster’s commitment, all applicants are invited to complete a confidential Applicant Diversity Survey through the online application submission process. The Survey questionnaire requests voluntary self-identification in relation to equity-seeking groups that have historically faced and continue to face barriers in employment. Please refer to the Applicant Diversity Survey - Statement of Collection for additional information.
Job applicants requiring accommodation to participate in the hiring process should contact:
Human Resources Service Centre at 905-525-9140 ext. 222-HR (22247), or
Faculty of Health Sciences HR Office at ext. 22207, or
School of Graduate Studies at ext. 23679
to communicate accommodation needs.
Hybrid Work Language
To ensure an ongoing and vibrant University community that meets the needs of our students, staff and faculty and supports the University mission, ability to work on-site continues to be a requirement for most University positions. The University is supportive of exploring flexible work arrangements that effectively balance operational needs and employee interests.
Interview Experience
At McMaster University, we believe in a comprehensive and inclusive interview process. Our interview methods encompass a variety of approaches that allow our hiring teams to provide a flexible and accessible experience for engaging with our candidates. Throughout your recruitment process at McMaster, you may be requested to participate in a variety of formats, that may include in-person, virtual or recorded interviews. If you have any questions as you move through the hiring process, please reach out to
[email protected] or the HR contact associated with your position of interest.
AI Statement
McMaster and its third-party partners may use AI tools to screen, assess, or select applicants during the hiring process. Please note that currently our recruitment platform does not use AI nor is it part of our current recommended recruitment process.
