Customer Service Representative- Scarborough, ON.
Starting at $725/week!
Who is Orkin?
ORKIN is the largest pest control company in Canada. For nearly a century, we have been the go-to company for commercial and residential pest control, and we are known for our proactive approach each technician takes, thanks to our Award winning training systems designed to give our technicians the best opportunity to thrive in the pest control industry.
Key Aspects of the Role
Responsibilities
ORKIN Customer Service Representatives are our brand ambassadors who complete a number of activities on a day-to-day basis. One thing is for sure, there is never a “typical” day with us, every day presents challenges our Service Technicians love to tackle. Your day may consist of
- Attend to customers’ questions, requests, problem resolution, sales, etc.
- Paperwork processing; data entry; scheduling; data analysis
- Inventory control and shipping
- Direct customer complaints to proper management staff
- General office duties
Essential Qualifications
- Education: A high school diploma. A certificate or diploma in a related field preferred.
- Skills: Exceptional communication, interpersonal, conflict resolution, and customer service skills. Must be computer literate with an intimate knowledge of Microsoft office (Word, Excel, and Outlook).
- Adaptability: Ability to work under pressure while ensuring close attention detail. Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
- Experience: 2 years of administrative experience. Call center experience is an asset.
Other Requirements
- Integrity and Legal Compliance: Ability to pass a criminal background check and adhere to non-solicitation policies.
What’s in it for YOU?
We value our employees and are committed to supporting their personal and professional growth. Here’s what you can expect as part of our team:
- Competitive Salary - Starting at $725/week
- Pension Plan - Secure your future with our employer-supported pension plan.
- Comprehensive Health Benefits - Including health, dental, vision, life Insurance coverage
- Stock Purchasing Plan - Invest in your future with the opportunity to purchase company stock.
- Dependent Education Allowance Program - Support for your dependents’ educational expenses.
- Career Advancement - We’re committed to helping you grow and advance within the company.
- Referral bonuses
- Company events
- Award Winning Training
- And more!
Join us and be a part of a supportive team that values your contributions, growth, and well-being!
Orkin Canada is an equal opportunity employer and is committed to employment equity. Accommodations are available on request for candidates taking part in all aspects of the selection process.
This position is due to a current vacancy.
AI-enabled tools may be used in the candidate screening and/or assessment process for this position. These tools may be used to identify relevant qualifications, skills, and experience related to this role. All hiring decisions are made by the hiring manager, and AI tools are only used as a supplementary tool.
Job Types: Full-time, Permanent
Pay: From $725.00 per week
Benefits:
- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Employee stock purchase plan
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Tuition reimbursement
- Vision care
Education:
- Secondary School (required)
Experience:
- Administrative: 2 years (preferred)
Work Location: In person
