Are you highly organized, analytical, and passionate about improving operations? Do you enjoy working with data, solving problems, and collaborating with teams to keep things running smoothly? If so, we'd love to hear from you!
At Indigo, we're looking for a Parking Enforcement Administrator to support our national Enforcement team. In this role, you'll be responsible for reporting, analytics, and day-to-day operational support that helps keep our enforcement programs running efficiently across Canada.
Working closely with the Senior Director of Enforcement, you'll analyze operational data, prepare reports, support enforcement technology, coordinate key administrative processes, and collaborate with internal teams and external partners to ensure operational excellence.
If you're detail-oriented, enjoy working with data, and thrive in a fast-paced environment where no two days are the same, we'd love to hear from you!
What You'll Do
- Prepare reports and analyze operational data and key performance indicators (KPIs).
- Identify trends, inconsistencies, and opportunities for improvement.
- Compile and present data using Excel and other Microsoft Office applications.
- Coordinate registered owner search requests and statement processing in applicable regions.
- Maintain documentation for finance, reporting, and budgeting purposes.
- Prepare and submit files to third-party collection agencies.
- Support enforcement technology, including system testing, rollouts, and process improvements.
- Collaborate with internal departments, IT, and external vendors to resolve operational issues.
- Assist with special projects and other operational initiatives as required.
What You Bring
- Strong Excel and Microsoft Office skills.
- Excellent analytical, organizational, and problem-solving abilities.
- Strong attention to detail and the ability to manage multiple priorities.
- Excellent communication skills and a customer-focused mindset.
- Experience with operational reporting or data analysis is an asset.
- Experience in parking enforcement, compliance, security, municipal enforcement, or operations is considered an asset.
- Postsecondary education in Business Administration, Business Analysis, Project Management, or a related field is an asset.
Why Join Indigo?
At Indigo, you'll be part of a collaborative team that supports parking operations across Canada. If you enjoy working in a fast-paced environment where your analytical skills and attention to detail make a real impact, this could be the role for you.
What you can expect:
- A hybrid work environment with the flexibility to work remotely, combined with in-office collaboration as needed.
- The opportunity to work closely with our National Enforcement team, internal departments, vendors, and external partners on initiatives that support operations across Canada.
- A fast-paced and dynamic environment where your ability to adapt, prioritize, and solve problems will be valued every day.
- The chance to make a meaningful impact by supporting operational excellence through reporting, analytics, and continuous improvement.
The composition of Indigo's workforce reflects a wide variety of ages, profiles and roles. We maintain and promote this openness through a policy of equal opportunities and fight against all forms of discrimination in hiring and in work relationships. Applications from various groups are welcomed and encouraged. Every person has a right to equal treatment with respect to employment or discrimination and, accommodations are available upon request in the relationship to employment and materials.
We thank all applicants for their interest in this position. However, due to the high volume of applicants, we will only be contacting candidates selected for an interview.
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