Client Care Representative / Automotive Service Advisor
Achilles Mazda of Milton | Milton, ON
At Achilles Mazda of Milton, the Service Advisor role is not a counter position—it’s a trusted, client-facing leadership role. We’re looking for a professional who takes pride in guiding clients, solving problems clearly, and building long-term relationships.
We are a busy import dealership that is family owned and operated. Our reputation has been built by people who care deeply about how clients feel when they leave—not just what was repaired.
If you value professionalism, clarity, teamwork, and being respected for the work you do, this may be the right place for you.
What You’ll Be Trusted With
- Serving as the primary point of contact for service clients—from arrival to vehicle delivery
- Listening carefully, asking the right questions, and accurately documenting concerns
- Presenting service recommendations clearly, honestly, and without pressure
- Collaborating closely with technicians to ensure quality, efficiency, and accountability
- Proactively updating clients so there are no surprises
- Managing multiple clients smoothly in a fast-paced environment
- Building trust that keeps clients returning year after year
This role rewards advisors who are organized, confident communicators, and genuinely client-focused.
What Sets You Up for Success Here
- A strong service mindset—you care about doing things right, not just quickly
- Professional communication skills and attention to detail
- Comfort with technology and learning new systems
- The ability to stay calm, focused, and positive during busy days
- A team-first attitude and good judgment
Experience:
- Automotive Service Advisor experience is an asset
- PBS experience is a strong asset
- Exceptional client-facing experience from other industries is welcome
- If you bring the right mindset, we will support your growth.
What You Can Expect From Us
- Competitive compensation, aligned with experience and performance
- Monthly performance bonuses
- Comprehensive benefits after 3 months
- A professional, respectful service environment
- Leadership that values communication, consistency, and accountability
- Training and support—we invest in people who want to be excellent
This is a workplace where effort is noticed, standards are clear, and professionalism is the norm—not the exception.
How to Apply
- Please send your resume and a brief cover letter to:
- [email protected]
- If you’re looking for a dealership where your skill, judgment, and client care genuinely matter, we’d like to meet you.
Job Types: Full-time, Permanent
Pay: $50,000.00-$75,000.00 per year
Benefits:
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Tuition reimbursement
- Vision care
Ability to commute/relocate:
- Milton, ON: reliably commute or plan to relocate before starting work (preferred)
Experience:
- service advisor: 1 year (preferred)
- customer service: 1 year (preferred)
Work Location: In person
