Heartland Housing Foundation serves over 900 households in Fort Saskatchewan & Strathcona County as a not-for-profit housing management body and the administrators for provincially funded rent supplement programs. We operate 12 properties, including affordable lodges, rent-geared-to-income seniors housing, and near market housing for all ages.
Heartland Housing Foundation actively advocates for expanded access to affordable housing in the region, and is a member of several national, provincial, and regional affordable housing associations and working groups.
Values
- Respect: we are considerate of each other and of those we serve.
- Kindness: we are welcoming, inclusive, and supportive of one another.
- Teamwork: we collaborate and learn from each other.
- Safety: we take pride in being safe in our work.
- Accountability: we take responsibility for our actions and hold ourselves to a high standard.
Comprehensive Benefits Package:
- Company Retirement Plan: Plan for the future with our company-matched RRSP program
- Healthcare: Comprehensive dental care, extended health care, healthcare spending account, critical illness, long-term disability, AD&D and life insurance
- Wellness: Access to our employee assistance program and wellness program, promoting a healthy work-life balance.
- Financial Security: Competitive salary and standard vacation pay on each cheque
- Additional Perks: Enjoy discounted food, a referral program, shift differentials and premiums, footwear allowance, and on-site parking
Key Benefits:
- Work-Life Balance: Enjoy standard hours. We believe that a happy and fulfilled workforce is essential for long-term success, and we strive to create an environment where you can excel
- Career Development: Engage in succession planning, opportunities for growth, and continuous learning through our supportive environment.
- Collaborative Culture: Be part of our collaborative committees driving innovation and excellence. You'll have the opportunity to work alongside talented individuals from diverse backgrounds, exchanging ideas, and collectively driving towards common goals.
- Competitive Compensation: Enjoy our competitive salary, vacation pay on each cheque, set hours and schedule that works for you, and much more…..
- Impactful Work: Joining Heartland Housing Foundation means you are part of a company committed to building vibrant communities. Every day, you will have the opportunity to be part of something meaningful and make a difference in the lives of those we serve
Hours
Rotation schedule between Week 1 and Week 2.
Average of 24 hours per week.
Week 1:
· Monday 8:00AM - 3:30PM
· Tuesday 8:00AM - 3:30PM
· Friday 8:00AM - 3:30PM
· Saturday 9:00AM - 3:45PM
· Sunday 9:00AM - 3:45PM
Week 2:
· Wednesday 8:00AM - 3:30PM
· Thursday 8:00AM - 3:30PM
Pay
- Competitive pay, starting at $24.03 per hour
- Shift differentials and shift premiums are available based on your scheduled shifts and hours
Location
- Located at Silver Birch Lodge, 910 Bison Way, Sherwood Park
- On-Site parking is available for all employees
Position Overview
Join our team as an Administrative Assistant and become an essential part of our lodge's operations! In this role, you'll work closely with our Senior Administrative Assistant to offer top-notch administrative and customer service support to our managers, contractors, residents, and visitors. Your responsibilities will include being the first point of contact for the lodge, providing assistance with questions and concerns, and handling general administrative tasks like word processing, spreadsheet management, data entry, and reception duties. If you're organized, detail-oriented, and enjoy working in a dynamic environment, we'd love to hear from you!
Responsibilities
Reception
- Customer Service: Serve as the primary point of contact for residents, families, stakeholders, and contractors, greeting visitors, answering questions, and providing directions while safeguarding confidential information.
- Manage Communications: Receive and distribute incoming mail, emails, faxes, and deliveries, and handle outgoing agency communications as requested.
- Maintain Reception Area: Ensure the reception area is clean, organized, and equipped with necessary resources like pamphlets and brochures, and manage guest registration.
General Administrative Support
- Administrative Assistance: Support the Senior Administrative Assistant by preparing correspondence, forms, presentations, and statistical information while adhering to brand guidelines.
- Event Coordination: Assist in planning and coordinating special events and building tours, including updating calendars, room bookings, and promotional materials.
- Database Management: Input data into the property management system, including waitlist applicants, maintenance work orders, and resident records.
- Document Control: Maintain document control and filing systems for both electronic and hard copy files.
- Technical Support: Troubleshoot office equipment issues such as computers, security cameras, and telephone systems, and monitor emergency pendant systems.
- Financial Transactions: Accurately process payments for rent, phone bills, meal tickets, and transportation services.
- Office Supplies Management: Manage office supplies, ensuring adequate stock levels and organizing supply room cabinets/shelves.
Health, Safety, and Environmental Stewardship
- Safety Compliance: Adhere to safety protocols and promote a culture of safety within the organization.
- Cleanliness and Hygiene: Maintain a clean and sanitary work area, adhering to health standards at all times.
Requirements
- Post-secondary education in a secretarial, customer service or other related field is required
- One (1) year of previous administrative support, customer service and/or property management related experience is required
- Completion of a current and acceptable criminal record check for the vulnerable sector as required by the Protection for Persons in Care Act and the Accommodation Standards and Licensing Act is mandatory
- Working knowledge of Microsoft Office is required
- Experience working within the YARDI system or other property management software is an asset
- CPR certification is preferred
Working Conditions
- Frequent and ongoing contact with staff, residents, families, contractors, etc.
- The requirement to be able to lift and carry packages/boxes of varying sizes and weights
- May be required to work alone
- Occasional exposure to unpleasant or abusive individuals
Application Process
Interested applicants, please forward your resume including what position and appropriate hours you are applying for. This position will remain open until filled. We thank all applicants for their interest in this position, however, only those applicants selected for an interview will be contacted.
Heartland Housing Foundation offers competitive salary and benefits packages, training opportunities and an incredible work environment. The successful candidate will be required to provide an acceptable Criminal Records Check, 30 days current
Pay: From $24.03 per hour
Benefits:
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Vision care
Experience:
- Administrative: 1 year (preferred)
Work Location: In person
