Job Type: Permanent
Work Model: Hybrid
Reference code: 134001
Primary Location: Toronto, ON
All Available Locations: Toronto, ON; Calgary, AB; Edmonton, AB; Ottawa, ON; Vancouver, BC
Our Purpose
At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.
By living our Purpose, we will make an impact that matters.
-
Have many careers in one Firm.
-
Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
-
Learn from deep subject matter experts through mentoring and on the job coaching
The Manager, Engagement plays a key role in strengthening the Deloitte Global talent experience by delivering engagement programs and initiatives that foster connection, belonging, purpose, and culture across DTTL. This role plays a critical role in advancing the Deloitte Global (DTTL) talent experience by designing and delivering programs that strengthen connection, belonging, purpose, and culture across DTTL. The role partners closely with DTTL People teams, business leaders, and volunteer stakeholders across the ConnecteD program ecosystem—including Deloitte Global Groups (Business Resource Group), People Councils, and Global Neighborhoods—to activate global initiatives and foster engagement at scale. Success in this role requires strong program leadership, stakeholder influence, and the ability to navigate complex organizational structures while delivering initiatives across one or more key Engagement CoE pillars, including listening, wellbeing, inclusion, sustainability, societal impact, culture, and community engagement.
Program Strategy & Delivery
-
Lead the design, delivery, and continuous improvement of global engagement programs that support Deloitte Global People priorities and enhance the DTTL talent experience.
-
Manage initiatives across one or more Engagement CoE pillars, including Listening, Wellbeing, Inclusion, Sustainability, Societal Impact, Culture, and ConnecteD.
-
Develop and execute program plans, communications, stakeholder engagement strategies, reporting, and measurement frameworks.
-
Translate strategic priorities into practical programs, campaigns, toolkits, resources, and engagement opportunities.
Stakeholder & Community Engagement
-
Build and maintain strong partnerships with People teams, business leaders, volunteer networks, and other key stakeholders across DTTL.
-
Serve as a trusted advisor to ConnecteD stakeholders, including People Councils, Deloitte Global Groups (DG²), and Global Neighborhoods.
-
Enable and influence stakeholder groups to deliver programs and initiatives that support enterprise priorities while addressing local and community-specific needs.
-
Foster collaboration across a complex, highly matrixed global organization to drive alignment and successful program execution.
Employee Listening & Insights
-
Support the planning, delivery, and analysis of engagement surveys, focus groups, and other listening activities.
-
Translate employee feedback and organizational insights into actionable recommendations, programs, and engagement opportunities.
-
Partner with stakeholders to develop action plans that strengthen engagement, belonging, culture, and talent experience.
Culture Activation
-
Support initiatives that bring Deloitte Global culture, shared values, leadership behaviors, and cultural commitments to life.
-
Drive engagement and adoption of enterprise culture initiatives through storytelling, stakeholder activation, and community-based experiences.
Governance & Operational Excellence
-
Ensure programs comply with established governance, risk, communications, and approval processes.
-
Manage budgets, program operations, reporting, and stakeholder communications as required.
-
Develop scalable processes, playbooks, and tools that enable effective delivery across the Engagement CoE portfolio.
Leadership & Influence
-
Influence stakeholders and drive outcomes in a complex global environment without direct authority.
-
Provide guidance, coaching, and support to volunteer leaders and community stakeholders.
The Global (DTTL) People team supports our talented, forward-thinking professionals with a broad range of development, well-being, and engagement programs to enhance their professional and personal journeys. We provide top-notch, leading-edge thinking and advisory support and partner with our businesses to ensure our professionals develop the right skills and talents to deliver on ambitious priorities.
-
Experience in one or more Engagement CoE focus areas:
-
Employee listening and engagement surveys
-
Employee experience and culture
-
Inclusion and belonging
-
Mental wellbeing
-
Sustainability
-
Societal impact and volunteering
-
Leadership and culture transformation
-
Experience working with employee resource groups (ERGs), inclusion networks, ambassador programs, volunteer-led initiatives, councils, or other community-based engagement models.
-
Experience supporting global engagement strategies or enterprise-wide culture initiatives.
-
Familiarity with employee listening methodologies, focus group facilitation, action planning, and sentiment analysis.
-
Experience developing stakeholder engagement strategies and activating large, distributed stakeholder communities.
-
Understanding of change management, organizational effectiveness, culture activation, and behavior change principles.
-
Professional certifications such as PMP, SHRM, Employee Experience, Diversity & Inclusion, or related certifications are considered an asset.
Strategic Program Management
-
Ability to translate strategy into scalable programs, initiatives, and experiences that drive measurable outcomes. Demonstrated success managing complex projects from concept to execution, balancing competing priorities, stakeholder expectations, timelines, and resources while maintaining a focus on impact and operational excellence.
Stakeholder Management & Influence
-
Proven ability to build trusted relationships and influence outcomes across a highly matrixed global organization. Skilled at engaging and aligning diverse stakeholders, including senior leaders, People teams, business partners, and volunteer networks, often without direct authority.
Community & Network Leadership
-
Experience activating and enabling community-based engagement models, including employee resource groups, volunteer networks, councils, ambassadors, or grassroots communities. Ability to inspire participation, foster collaboration, and translate enterprise priorities into meaningful local action.
Employee Experience & Engagement
-
Strong understanding of employee engagement, talent experience, organizational culture, inclusion, wellbeing, sustainability, and social impact. Ability to design and deliver programs that strengthen connection, belonging, purpose, and culture while enhancing the overall employee experience.
Listening, Insights & Data-Driven Decision Making
-
Ability to gather, interpret, and apply qualitative and quantitative feedback from surveys, focus groups, and stakeholder discussions. Skilled at transforming employee insights into actionable recommendations, engagement strategies, and measurable business outcomes.
Communication & Storytelling
-
Exceptional written, verbal, and presentation skills with the ability to tailor messages for diverse audiences, including leaders and global stakeholder groups. Experience developing compelling narratives that drive awareness, engagement, and adoption of strategic initiatives.
Change Agility & Organizational Navigation
-
Comfortable operating in ambiguity and navigating complex organizational structures, governance processes, and stakeholder dynamics. Demonstrates adaptability, sound judgment, and resilience while driving change and delivering results in a fast-paced environment.
The salary range for this position is $85,000 - $156,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.
Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.
Our promise to our people: Deloitte is where potential comes to life.
Be yourself, and more.
We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.
You shape how we make impact.
Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.
Be the leader you want to be
Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.
Have as many careers as you want.
We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.
The next step is yours
At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.
We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).
When you apply, we will review your application using Deloitte's Global Talent Standards to ensure a consistent recruitment experience. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.
Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.
