The Manager, Facilities Operations is responsible for the operation, maintenance, and continuous improvement of multiple building facilities. This role oversees service providers, facility budgets, maintenance programs, building-related projects, workspace planning and furniture, fire alarm, security, and building automation systems, and facility safety and compliance requirements, while supporting the expansion of high-quality, value-added facility services across Enterprise infrastructure services business units nationwide.
Accountabilities:
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Oversee the day-to-day operation and maintenance of multiple building facilities, including service requests, preventive maintenance, contractor coordination, and overall building performance
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Manage third-party service providers by setting scope, monitoring performance, resolving issues, and ensuring service quality, accountability, and cost control
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Develop and manage facility operating budgets and forecasts, including identifying maintenance, lifecycle, and cost optimization priorities
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Lead facility projects and workplace changes, including renovations, reconfigurations, moves, and execution of approved site improvements
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Prepare business cases, cost estimates, and recommendations for facility projects, capital upgrades, and building improvements
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Manage fire alarm, building automation, and security systems, including inspections, testing, maintenance coordination, deficiency follow-up, and vendor performance
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Ensure facility compliance, safety requirements, and critical building systems are maintained to support employee safety and business continuity
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Maintain facility asset information and support lifecycle planning for building systems, infrastructure, and equipment
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Lead landlord negotiations and lease renewals to support facility needs and occupancy requirements
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Develop and enhance facility services, standards, and processes to support high quality and value-added service delivery across Enterprise infrastructure services business units nationwide
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Prepare facility plans, reports, and recommendations to support leadership decision-making and long-term planning
Required Qualifications:
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Post-secondary education in Facilities Management, Building Operations, Engineering Technology, Property Management, or a related field, or equivalent relevant work experience in a related function
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Strong knowledge of building operations, preventive maintenance, budgeting, contractor management, and facility planning
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Familiarity with fire alarm systems, building automation systems, and related service and maintenance coordination
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Knowledge of geoexchange building systems would be considered an asset
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Proficiency in Microsoft Word, Excel, and PowerPoint
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Strong communication, organization, and problem-solving skills
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Ability to travel to support multiple sites and business units, as required
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Knowledge of regulatory requirements and compliance standards, including health, safety, and environmental regulations
Work Experience:
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Minimum 5-7 years of relevant experience in facilities, building operations, property operations, or a related environment
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Experience managing external service providers, maintenance activities, and facility-related projects
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Experience preparing business cases, project recommendations, and cost estimates for facility improvements or capital projects
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Experience supporting lease renewals, landlord negotiations, or occupancy-related planning would be considered an asset
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Experience supporting multiple sites or locations is an asset
We confirm that AI is not used in screening of candidates and this posting is for an existing vacancy.
