Position Title: Housekeeping Attendant
Location: 75White Point #2, Hunts Point, Nova Scotia, Canada
Reports To: Housekeeping Supervisor
Resort Division: Resort Services
Employment Type: Part-Time
Position Overview:
The Housekeeping Attendant maintains and upkeeps cleanliness of guest rooms and designated areas as per the standards of White Point. Maintenance and cleanliness equipment and storage spaces. Follows established safety & security procedures.
Key Responsibilities:
- Providing efficient, attentive and friendly service to the guest
- Adherence to established standards
- Practices good customer relations
- Has complete knowledge of services offered in the resort
- Maintenance and cleanliness of guest accommodation
- Maintenance and cleanliness of public areas
- Maintenance and cleanliness equipment and storage spaces
- Follows established safety & security procedures
- Knowledge of telephone procedures
- Other duties as assigned by management
- Stripping guest rooms
- Driving the golf cart
- Quality of grooming
- Quality of service provided
- Informs manager of guest comments promptly
- Degree of guest acceptance and satisfaction
- Quality of coordinating with peers and results achieved
Qualifications:
- WHMIS
- Secondary school diploma is preferred
- Physical mobility and stamina required
- Ability to follow instruction
- Detail-oriented
- Professional attitude is required
- Ability to work independently
- Excellent time management skills
- Able to carry minimum of 50 LBS
- Disciplined and able to work different shifts
- Own transportation & Accommodation
- Bondable is generally required
Appearance & Grooming
- Clean uniform
- Neat hairstyle
- Clean fingernails
- Shoes clean
- Shower daily
- Use of mild cologne and deodorant
- Name tag
- Minimum jewelry
- Proper footwear must be worn in all seasons (treads)
- Shift Duties
- Communicates with the Executive Housekeeper or designate to determine the list of tasks to be completed during the shift and relays completed task information as instructed.
- Checks housekeeping information sheets, computer printout of line
- Stocks cart completely
- Checks the cleanliness and good working order of the equipment
- Order of rooms according to POF check ins, check ins, then stays and checkouts as available
- Public Spaces
- Maintains cleanliness of guest rooms as required including furniture arrangements, ashtrays, abandoned dishes, floors, light bulbs
- Cleans and sanitizes guest room washrooms, restocks paper supplies and soaps, deodorizers
- Cleans and sanitizes changerooms daily, including restocking of paper supplies, soaps, removal of used towels, cleans and sanitizes shower stalls
- Cleans administration offices following frequency schedule
- Accommodation
- Follows procedures implementing standards as outlined in ISO housekeeping manual
- Use of Social Skills
- Greets guests
- Addresses guest
- Conversing with guest
- Answering the telephone
- Working harmoniously with colleagues and management
- Orientation
- Property information
- Knowledge of hotel and other facilities
- Knowledge of management structure
- Knowledge of management's and employee rights
- Knowledge of work schedule
- Knowledge of employee benefits
- Knowledge of fire procedures
- Knowledge of accident hazards
- Knowledge of health and safety regulations
- Knowledge of liquor laws
- Attends department/training meetings
- Assists laundry attendant when time requires or when needed
- Reporting
- Verbal
- Journal
Working Conditions:
● Must be able to work flexible hours including days, evenings, nights, weekends and holidays
● Required to move, lift, carry, pull and place objects weighing less than or equal to 50 pounds without assistance
● Stand, sit or walk for an extended period of time or for an entire shift
● Reach overhead and below the knees, including bending, twisting and pulling
● Move over sloping, uneven or slippery surfaces
White Point Peach Resort is an equal opportunity employer committed to hiring a diverse workforce. WPBR is also committed to providing accommodations for people with disabilities. Upon request by the applicant, accommodation will be provided in all parts of the hiring process. Please contact the Human Resources department with any accommodation requests.
Pay: $16.75-$17.50 per hour
Application question(s):
- Are you a Canadian Resident or have a valid 2 year Work Permit?
Work Location: In person
