Job Description
Are you a people pleaser? Then we have the job for you! As a Night Auditor at the Hyatt Place Kelowna, your primary responsibilities will be running the end of day process and providing 100% Guest Satisfaction on the over night shifts.
Responsibilities & Skills
- Night Auditors are responsible for greeting and registering the guest
- Providing outstanding guest service during their stay
- Settling the guest’s account upon completion of their stay.
- Counting cash and enacting proper cash controls
- Proper telephone management of answering calls & transferring calls
- Making and modifying reservations and conducting concierge duties.
- Following up on known guest requests prior to the arrival time period
- Jump in to help our F+B team during breakfast, lunch and dinner services when needed.
- Balancing the days revenues and running the End of Day process.
- Will work with another individual at all times.
- Public Area cleaning and walk arounds will be required on the overnight shift
Qualifications
- Ability to work a flexible schedule as shifts will include evenings, weekends and holidays. Some afternoon shifts in case of call in.
- Previous serving experience in hotel or restaurant is an asset
- Constant Standing/Walking
- Strong verbal communication skills
- Positive attitude and excellent work ethic
- Detail oriented and organized
- Ability to work well alone as well as in a team environment
- Enjoys greeting guests in a courteous and professional manner
Job Types: Full Time, Permanent
Work Remotely
Job Type: Full-time
Pay: $19.00 per hour
Expected hours: 24 – 40 per week
Benefits:
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
Work Location: In person
