About Mañana Resort & Marina
Mañana Resort & Marina is a revitalized oceanfront destination in Ladysmith, BC, offering boutique accommodations, premium marina services, and a uniquely West Coast experience. We are committed to exceptional hospitality, seamless guest experiences, and a strong connection to our community and marine environment.
Job Overview
Mañana Resort & Marina is hiring a Weekend Front Desk Attendant to support our customer service, reservations, and marina operations. This role is ideal for someone with experience in front desk, hospitality, retail, or administrative support who enjoys working in a fast-paced, customer-facing environment.
As the first point of contact, you will assist guests, manage bookings, and coordinate with our dock and operations team to ensure a smooth and professional experience.
Duties
- Provide excellent customer service in person and by phone
- Answer inquiries and manage reservations and bookings
- Perform front desk administrative tasks (emails, scheduling, coordination)
- Communicate with dockhands and marina staff to support daily operations
- Assist with event coordination and guest check-ins
- Maintain an organized and professional front desk area
Qualifications
- Reliable, punctual, and able to work independently on weekends
- 1+ year experience in customer service, front desk, hospitality, or administrative roles preferred
- Strong communication and interpersonal skills
- Ability to multitask and stay organized in a busy environment
- Comfortable using computers, phone systems, and booking tools
"Nice to Have" Skills:
- Experience in marina, tourism, hotel, or event settings
- Knowledge of booking systems or scheduling software
- Interest in boating or waterfront operations
Why Join Mañana Resort & Marina?
- Work in a scenic waterfront location in Vancouver
- Gain experience in hospitality, tourism, and marina operations
- Supportive team environment with a mix of independent work
- Consistent weekend schedule (great for students or part-time work)
How to Apply
Apply directly through Indeed with your resume. A short message about your experience and availability is encouraged. We’re looking to fill this role soon, so early applications are encouraged!
Pay: $23.00-$25.00 per hour
Ability to commute/relocate:
- Ladysmith, BC V9G 1L7: reliably commute or plan to relocate before starting work (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
