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Sales Associate / Counter Staff, Roadsport Yard Gear Fredericton Inc.

Roadsport Yard Gear Fredericton Inc.
Hanwell, NB

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Détails du poste

Temps plein
Il y a 14 heures

Compétences

Compétences en vente (compétences interpersonnelles)
Utilisation d'un ordinateur
Logiciel de gestion de concession (DMS)
Fidélisation de la clientèle
Vente
Service à la clientèle
Compétences informatiques
Politiques de santé et sécurité au travail
Diplôme d'études secondaires
Caisse
Conduite de véhicule
Préparation de rapports et de présentations
Service à la clientèle
Orientation vers les ventes
Gestion de la relation client
Orientation axée sur le service à la clientèle
Réglementation en santé et sécurité du travail (SST)
Prospection
Démonstration de produits
Dactylographie
Consultation auprès de la clientèle
Expérience en vente de véhicules automobiles
Compétences en communication
Interaction avec les clients
Permis de conduire

Description complète du poste

POSITION TITLE:

Sales Advisor / Counter Staff Job Description

RESPONSIBILITIES:

Sell new and pre-owned powersports vehicles (Bobcat, Husqvarna, Ariens) to obtain dealership profit, increase volume and maintain customer satisfaction.
Relate objectives and planned activities to the General Manager daily and analyze and review performance to date.
Examine and analyze actions continually to best manage time and plan more effectively.
Keep abreast of technological changes in the powersports industry, including new products, features, accessories, and the benefits to customers.
Recognize that business is built on customer satisfaction and work diligently toward that goal.
Identify each client’s vehicle requirements by asking questions and listening.
Demonstrate new powersport vehicles.
Deliver new powersport vehicles to customers and ensure the customer understands the operating features, warranty conditions and all related documents to establish customer loyalty.
Maintain an owner follow-up and prospect development system to encourage repeat referral and new business; keep log sheets of prospects and contacts.
Acquaint customers with service department personnel to emphasize the quality and efficiency of store operations.

Prepare reports on all sales activities, including prospecting, follow-ups, sales presentations, new clients, repeat clients, etc.

Deposit payments with the cashier immediately, and provide receipts.

Accurately complete all appropriate paperwork related to sales in a timely manner.

Attend all department meetings.
Follow all company and manufacturer policies, directives and procedures.
Comply with required health and safety regulations.
Perform any other duties as assigned by management.

QUALIFICATIONS:

High School Diploma.
1-2 years’ related sales experience with Dealertrack/PBS
Knowledgeable with certain manufacturers (Bobcat, Ariens & Husqvarna)
Broad understanding of powersports terminology and product knowledge.
Must have a valid driver’s license

PERFORMANCE CRITERIA:

Positive feedback from customers.
Expected sales volume and closing ratio.
Achieve gross profit levels.
Retention and growth of clientele portfolio.

SKILL & EFFORT:

Excellent interpersonal and customer service skills.
Financially motivated with an ambitious and outgoing attitude.
Effective listener and communicator.
Strong observation abilities.
Manual dexterity for typing/keyboarding.
Computer literate.

WORKING CONDITIONS:

Routinely manage deadlines.
Routinely stand or sit for prolonged periods.
Frequent work outside of regular hours.
Occasionally manage stressful situations involving upset or impatient people.
Occasional eyestrain related to computer use.

While we thank all applicants, only those chosen for an interview will be contacted.

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