We are a leading physiotherapy clinic in the heart of Kitsilano and are looking for a part-time medical office assistant to work in a busy health care environment. We are looking for someone with a minimum of one-year experience; preference will be given to those who have used the Jane software. We are looking for an active, passionate, high energy individual to join our clinic team.
Status/Schedule:
● Must have Saturday availability
● Work hours: 20-30 hours per week
Duties Include:
Front Reception:
● Greet patients professionally and promptly
● Booking new patients in the clinic and answering questions they may have regarding seeing a physiotherapist
● Follow-up with patients regarding re-booking their appointments
● Providing a pleasant experience for patients
● Answering all patients phone calls during a shift, respond to voicemails and emails immediately
Electronic Medical Records & Billing
● Schedule patients using the JaneApp
● Ensure patient intake forms are completed
● Complete billing to 3rd party insurers, ICBC, WCB
● Ensure patients have completed necessary forms for direct billing
● Receive private patient’s payment i.e. credit card or debit
Physiotherapist Support
● Clean treatment rooms before and after patients
● Remove heat or modalities from patients at the end of treatment
● Clean and sterilize all equipment following the clinic’s protocol
● Escort patients to their treatment room
● Ability to work as part of a team to assist therapists as needed
● Organizing and tidying office
Requirements of the position:
● 1 years of experience working in office administration setting, preference for candidates with previous experience in a physiotherapy clinic or allied health clinic
● Excellent communication skills both written and verbal of the English language
● Strong proficiency with computers, including Microsoft Office, EMR
● Ability to quickly learn new software and technology
● MUST be able to multi-task in a busy environment while ensuring customer service
Availability
● Saturday availability; plus availability Monday to Friday
Start date
● As soon as possible
Pay: $20.00-$22.00 per hour
Location:
- Vancouver, BC V6K 2G8 (preferred)
Work Location: In person
