Job Overview
This is a full-time, on-site role for a Front Desk Concierge based in the Greater Toronto Area, Canada. The role requires the competency and intrapersonal skills to work independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Must be detailed oriented and able to multitask. Meets and greets residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms. Must be flexible for any shifts including overnight shifts and weekends if required.
Duties
- Manage access control by verifying identities of visitors, contractors, and staff using CCTV systems and manual checks
- Conduct surveillance activities with CCTV cameras to monitor premises continuously for suspicious activity or security breaches
- Respond promptly to security incidents or emergencies, coordinating with law enforcement or emergency services as necessary
- Implement conflict management strategies to de-escalate tense situations calmly and professionally
- Perform regular patrols of the facility to identify potential hazards or security vulnerabilities
- Maintain detailed logs of daily activities, incident reports, and access records to ensure accurate documentation
Qualifications
- Strong customer service and communication skills, with the ability to interact professionally and courteously with residents, visitors, and team members
- Knowledge of receptionist duties and professional phone etiquette
- Competent in computer literacy, with proficiency in basic office software applications
- Excellent organizational skills, attention to detail, and time management
- Experience in property management or a similar role is an asset
- Ability to work on-site in the Greater Toronto Area
Join us in creating a secure environment where safety is prioritized without compromising hospitality. Your leadership as a Front Desk Concierge will be instrumental in fostering trust and confidence among residents and everyone who enters the building. We value proactive individuals dedicated to maintaining high standards of safety through vigilant supervision and effective communication.
Job Types: Full-time, Permanent
Pay: $17.60-$18.00 per hour
Ability to commute/relocate:
- Ontario: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
- Are you flexible to work on any shift including overnight shifts and weekends if required?
Experience:
- Concierge and Security: 2 years (required)
Licence/Certification:
- Security license (required)
Work Location: In person
