Duties & Responsibilities:
- Performs phlebotomy on in-patients (including patients in isolation).
- Follows Epic workflow to complete the collection process.
- Prioritizes the stat samples and completes all the morning bloodwork by 9am.
- Performs ECG and Holter on in-patients
- Performs pre-analytical tasks (e.g. centrifugation, aliquot, etc.)
- Adds specimens to the packing list and sends them over to St. Michael’s Hospital in accordance with TDG requirements
- Sends specimens to other external labs when needed
- Ensures adequate inventory of supplies and equipment as required and monitors expiration date.
- Keeps work areas and the lab neat and tidy at all times.
- Responds to all telephone inquiries.
- Performs routine maintenance on ECGs, Holters and other lab equipment
- Troubleshoots issues related to orders, ECG and Holters.
- Troubleshoots issues with lab equipment.
- Ensures Accreditation Canada standards are met.
- Participates in the development and maintenance of the quality management system by writing/updating SOPs.
- Reviews and address all non-conformance incidents in the corporate safety reporting system and initiate corrective actions.
- Implements quality improvement processes.
- Ensures a safe working environment is maintained
- Investigates risk situations and submits incident reports
- Asks for and gives assistance on own initiative to all other team members.
- Maintains and submits timely accurate and complete monthly statistics as assigned.
- Promotes and maintains effective communication with other team members, patients and relatives and other hospital personnel; demonstrates professional and interpersonal skills.
- Liaises effectively with the Operations Leader and participates (when required) in teaching programs related to phlebotomy to students.
- Utilizes proper channels of communication to keep team members, patient care managers and administration informed of pertinent activities within the department
- Follows Hospital Policy and Procedures, Rules and Regulations and legislated standards.
- Maintains accurate and legible departmental records.
QUALIFICATIONS:
- Successful completion of a recognized Laboratory Assistant/Technician Program or equivalent experience required.
- MLPAO or CSMLS certification required.
- Transportation of Dangerous Goods certification an asset.
- Must be proficient in phlebotomy and all aspects of specimen handling.
- Must demonstrate ability to work independently and prioritize workload in a fast paced environment.
- Must have strong interpersonal and communication skills.
- Must be able to work cooperatively and constructively with other team members.
- Must understand and be committed to the mission and values of Unity Health Toronto.
- Must be punctual and have an excellent attendance record.
HOURS OF WORK: Rotational Shift, Monday to Sunday, 6am to 4pm.
Unity Health Toronto is committed to creating an accessible and inclusive organization. We strive to provide a recruitment process that is barrier-free and in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. We understand that you may require an accommodation at any stage of the recruitment process. When you are contacted, please inform the Talent Acquisition Specialist and we will work with you to meet your accommodation needs. We want to emphasize that all accommodation requests are handled with the utmost confidentiality, respecting your privacy and dignity.
