25 meilleures offres (program specialist, winnipeg, mb) (à pourvoir)

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Taiv —Winnipeg, MB
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il y a 10 jours
Engagement/Communications Specialist
Manitoba Government —Winnipeg, MB
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CUSTOMER ENGAGEMENT SPECIALIST
Manitoba Hydro —Winnipeg, MB
- De 26,80 $ à 35,09 $ de l’heure
- Microsoft Word
- Mathématiques de base
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7 h
Research and Evaluation Specialist
Manitoba Government —Winnipeg, MB
- De 77 090 $ à 99 331 $ par an
- Temps plein
- Analyse de données
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il y a 2 jours
Learning & Development Specialist
First Nations Financial Management Board —Winnipeg, MB
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- Temps plein
- Travail hybride
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Heures d'arrivée et de départ flexibles
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Human Resources Specialist Advisor
Government of Canada —Winnipeg, MB
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Case Manager
Worker's Compensation Board of Manitoba —Winnipeg, MB
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il y a 6 jours
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il y a 6 jours
Communications Specialist
IG Wealth Management —Winnipeg, MB
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Survey Support Specialist
Sitech Eastern Canada Ltd —Winnipeg, MB
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il y a 9 jours
People and Culture Program Specialist
NFI Group Inc. —Winnipeg, MB
- Temps plein
- Microsoft Powerpoint
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Sourcing Specialist
Parker Hannifin Corporation —Winnipeg, MB
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- Microsoft Word
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Cargill —Winnipeg, MB
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Senior Total Rewards Specialist
Wawanesa —Winnipeg, MB
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Generative AI Associate - Flexible Hours
Innodata Inc. —Winnipeg, MB
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Registry Staging Specialist
CancerCare Manitoba —Winnipeg, MB
- 51,95 $ de l’heure
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INDIGENOUS CUSTOMER ENGAGEMENT SPECIALIST
Manitoba Hydro —Winnipeg, MB
- De 26,80 $ à 35,09 $ de l’heure
- Microsoft Word
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Sourcing Specialist
Mondetta Canada, Inc. —Winnipeg, MB
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Continuous Improvement Specialist
SkiptheDishes —Winnipeg, MB
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Merchandiser (Part Time)
Best Buy Canada —Winnipeg, MB
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Reporting and Communications Specialist, Consulting Services
MNP —Winnipeg, MB
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Payworks Inc. —Winnipeg, MB
- Temps plein
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il y a 12 jours
Manager, Operations Excellence-Term
Wawanesa —Winnipeg, MB
- De 120 000 $ à 150 000 $ par an
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19 h
Maintenance CMMS Specialist
Carte International —Winnipeg, MB
- Temps plein
- Microsoft Word
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Postuler rapidement

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Partner Onboarding Specialist

Taiv
Winnipeg, MB

Postuler dès maintenant

Détails du poste

Temps plein
Il y a 8 jours

Avantages

Options d'Achats d'Actions
Horaire flexible avec plage fixe
Vacances payées

Compétences

Logiciels de GRC/CRM
Hospitalité
Amélioration des processus
Soutien technique
Gestion des horaires
Appels sortants
Procédures opératoires normalisées (PON)
Restauration
Interaction avec les clients
Coordination d'équipe

Description complète du poste

Who We Are:

Taiv is a fast-growing tech startup located in Winnipeg, Canada. Taiv uses AI to make business TV more fun, engaging, profitable, and easier to manage, starting with bars and restaurants. We've built proprietary tech that uses computer vision to watch live TV and improve the content with contextually-aware commercials, content, and games. Our tech also automates the manual AV tasks that venues have to do every day, to make bar management easier, standardized, and more profitable. We're venture-capital backed and graduated from Y Combinator, the world's top tech accelerator, in winter 2020. Program alumni include Airbnb, Instacart, DoorDash, etc. (www.ycombinator.com/topcompanies).

We are looking for an Onboarding Specialist to join our growing team!

What We're Looking For:

Taiv signs new bars and restaurants every week, and every one of them needs to get from a signed contract to live screens. That gap is where this role lives. A venue that goes live in a week starts earning revenue and stays happy. A venue that sits in a queue for a month starts wondering what they signed up for.

You'll own that stretch end to end. You'll be the person the venue hears from after the contract is signed, the one coordinating the install, and the one making sure the screens are configured correctly before you hand the account off. It's a coordination job with real numbers attached: how many venues you get live, and how fast.

What You'll Be Doing:

Own the queue. Every newly signed venue lands with you. You'll track all of them at once, know exactly where each one sits, and make sure none of them go quiet for a week because someone forgot to follow up.
Get the install scheduled. You'll coordinate between the venue, our AV technicians, and the sales rep who closed the deal. That means confirming screen counts, checking wiring and internet requirements before anyone shows up, and locking a date that works around the venue's service hours.
Chase the people who don't call back. Restaurant managers are busy and onboarding is rarely their top priority. A lot of this job is polite, persistent follow-up until the install is on the calendar.
Troubleshoot the basics over the phone. Inputs, cabling, wifi, cable boxes. You won't be doing the installs yourself, but you'll be the first call when something isn't working and you'll need to figure out whether it's a five minute fix or a truck roll.
Make the process better. You'll see the same problems repeat. Document what works, standardize it, and cut steps out. This should be a faster job six months from now than it is on your first day.

Who You Are:

You follow through relentlessly. When something is waiting on someone else, you don't consider it off your plate.
You stay on top of a lot of moving pieces without dropping any. You have a system, whether that's a tracker, a checklist, or something you built yourself.
You're comfortable talking to restaurant operators who aren't technical. You can explain what needs to happen without jargon and without making anyone feel dumb.
You're not intimidated by hardware. You don't need an AV background, but you should be the kind of person who reads the manual and figures out which input the cable is in.
You spot broken process and want to fix it. When something is manual and repetitive, your instinct is to write it down and make it repeatable.
You're comfortable on the phone. A lot of this job is picking up and calling a venue manager you've never met, and you'd rather make the call than send another email.
You move with urgency. A venue sitting idle bothers you.

Your Qualifications:

1-2 years in a client-facing coordination, operations, onboarding, or customer success role where you were responsible for keeping things on schedule.
Experience managing external clients or partners directly, not just internal teams.
Comfortable working out of a CRM. You don't need to know our stack on day one, but you should have used something similar.

Nice To Have:

Restaurant, bar, or hospitality experience. You'll be talking to venue managers all day and knowing how a service shift runs goes a long way.
Basic AV or IT troubleshooting background.
Experience at a startup where the process was still being built.
You've written an SOP or an onboarding checklist before.

Perks:

Employee stock options
100% employer-covered health benefits
Flex-time & unlimited paid vacation
Gym membership
Catered lunches 3x per week
Dog-friendly office
Hybrid work model
Free parking on-site

Job Details:

Job Type: Full-time
Salary: $55,000 – $58,000 per year + stock options
Schedule: Monday to Friday
Ability to commute: can reliably commute to the office (required)

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program specialist emplois - winnipeg, mb