25 meilleures offres (customer service agent, remote) (à pourvoir)

Administrative Assistant
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Freelance Talent Acquisition Specialist H/F - 100% Remote
Sqwad —Ville de Québec, QC
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Accommodations Plus International —Calgary, AB
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- Salesforce
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16 h
Work From Home Inbound Contact Centre Agent
MCI Careers —Alberta
- 15 $ de l’heure
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Customer Service Representative
Williams-Sonoma, Inc. —À domicile
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SourceKnowledge —À domicile
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Customer Service Agent
MCI Careers —Sydney, NS
- 16,75 $ de l’heure
- Temps plein
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Senior Customer Experience Specialist
La Canadienne Shoes —Montréal, QC
- De 62 000 $ à 70 000 $ par an
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il y a 1 jour
Guest Services Agent - Manitoba Remote Camps
Dexterra —Winnipeg, MB
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- Microsoft Excel
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il y a 9 jours
Customer Service Agent
The Sydney Call Centre —Sydney, NS
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Remote Call Center Representative
MCI Careers —Alberta
- 15 $ de l’heure
- Temps plein
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Remote Inbound Call Center Representative
MCI Careers —Alberta
- 15 $ de l’heure
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Inbound Customer Service Agent - Work From Home
TigerTel —Fredericton, NB
- De 20 $ à 30 $ de l’heure
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il y a 7 jours
Customer Service Agent (REMOTE POSICION - LatinAmerica)
Di Leone Group —Calgary, AB
- Temps plein
- Télétravail
- Bilingue
- Espagnol
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Customer Service Representative
Asif Khan Insurance Agency Inc. —Mississauga, ON
- 55 000 $ par an
- Temps plein
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Call Centre Agent
Public Storage —Mississauga, ON
- À partir de 18 $ de l’heure
- Temps plein
- Bilingue
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Web Reservation Support Agent
H.I.S Canada Travel Inc. —Toronto, ON
- Heures supplémentaires
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il y a 1 jour
Customer Retention Specialist (Remote)
The Travel Corporation —Toronto, ON
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Associate Owner Relations Agent - 26106
Enverus —À domicile
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Rental Agent
HomeLife/Cimerman Real Estate Ltd., Brokerage —Toronto, ON
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il y a 5 jours
Bilingual Call Centre Agent
TigerTel —Moncton, NB
- À partir de 22 $ de l’heure
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- Windows
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Remote Contact Centre Agent: Indigenous Class Action Administration Projects
Deloitte —Toronto, ON
- 19,23 $ de l’heure
- Télétravail
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- Anglais
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Regional Service Agent - Boutique
Allstate —Thunder Bay, ON
- De 47 800 $ à 60 800 $ par an
- Temps plein
- Travail hybride
- Service à la clientèle
- Microsoft Office
- Diplôme universitaire non requis
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il y a 10 jours
Customer Service Representative Onsite (Waterloo)
TP Canada —Waterloo, ON
- 18,20 $ de l’heure
- Temps plein
- Google Suite
- Service à la clientèle
- Anglais
- Heures d'arrivée et de départ flexibles

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : customer service agent (remote)

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Administrative Assistant

Co-operators Insurance & Financial Services
Dartmouth, NS

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Détails du poste

Permanent | Temps plein
Il y a 19 heures

Avantages

Assurance Maladie Complémentaire
Cotisation égale au RÉER
Assurance Invalidité
Assurance Dentaire
Congés payés
Vacances payées
Programme d'Aide aux Employés
Assurance Vision
Assurance Vie
Stationnement sur place

Compétences

Vente
Service à la clientèle
Classement
Microsoft Office
Expérience administrative
Services financiers
Compétences en communication
Gestion du temps

Description complète du poste

Job description:

Summary:

The focus of the Administrative Assistant in the agency is assisting in the co-ordination and implementation of the agency contact program through outbound calling, email and texting to schedule and confirm appointments for the agent and agency staff, billing and administrative tasks. This role supports the agency philosophy of proactive client contact and works with the agency team to achieve profitable growth through dedicated outbound activity. The administrative assistant will also provide clerical and administrative support to the agency including greeting clients, accepting payments, answering, and placing phone calls. Use existing systems to complete daily work activities as required and provide support to agency staff within the office environment.

Roles and responsibilities:

Complete outbound calls to obtain insurance expiry dates, schedule annual reviews, set and confirm appointments.
Schedule all appointments on the appropriate calendar.
Document client profile notes.
Track call activity including calls dialed, contacts made, and appointments booked.
Greet clients and direct them to the appropriate agency staff
Act as primary telephone contact by receiving, redirecting callers and managing voicemail
Obtain, verify, and record client information as required
Monitor incoming email and daily work lists and distribute appropriately
Proactively contact clients for numerous follow-up activities
Accept, process, and deposit all payments
Provide a full range of administrative support services including filing, faxing, photocopying, incoming/outgoing mail, courier service, order/purchase supplies, running reports for advisor, preparing staff meeting material and presentations and other support as required

Working Conditions:

Physical:

Regular office environment.

Qualifications and Skills:

Strong interpersonal skills.
Organizational and time management skills.
Administrative Assistant program or administrative experience is an asset
General Insurance License may be required
Customer service experience or related business experience is preferred
Skilled in communication (verbal and written), strong interpersonal skills, organizational and time management skills
Candidate must be comfortable in a technology dependent environment including proficiency with Microsoft Office
The successful candidate shall be subject to a Criminal Record and Consumer History background check as a condition of employment.

PERFORMANCE MEASURES

Performance of Core Functions:

Level of customer satisfaction as measured through client feedback
Accuracy and attention to detail in all work
Effectiveness of documentation of administrative practices and procedures
Ongoing focus on personal and professional development

Impact on the Organization:

Impact on organizations trust and reputation through accuracy and completeness of information reported and appropriate treatment of confidential information
Client Support staff are the face of the organization to our clients

Impact on the Client

Timely delivery of services and responses to client inquiries – once and done approach

Impact on Team/Staff Development

Effectiveness of working relationships with peers, agent and district management team
Works cooperatively with others to accomplish objectives.
Achievement of targets set both team and individual
Ability and initiative to take on new and challenging assignments

What You’ll Bring

Minimum one (1) year of sales, customer service, administrative, or related business experience preferred.
Strong interpersonal and relationship-building skills.
Excellent verbal and written communication abilities.
Strong organizational and time management skills.
High attention to detail and accuracy.
Ability to multitask and prioritize effectively.
Comfortable working in a technology-driven environment, including proficiency with Microsoft Office.
Positive attitude, strong work ethic, and willingness to learn.
Ability to work independently and collaboratively within a team environment.

Licensing Requirements

General Insurance License is required or must be obtained within two (2) months of employment.
Must meet all provincial licensing and continuing education requirements necessary to obtain and maintain licensing.
OTL License is considered an asset.
Insurance or financial services experience is considered an asset.

Employment Requirements

The successful candidate will be required to complete:

Criminal Record Check
Consumer History Background Check

⸻

What Success Looks Like

Performance may be measured through:

Client satisfaction and service quality.
Outbound calling activity.
Annual review appointments booked.
Appointment confirmation rates.
Client retention activities completed.
Referral opportunities identified.
Accuracy of documentation and administrative processes.
Achievement of team and individual objectives.
Positive contribution to team culture and agency growth.

⸻

What We Offer

We believe great people deserve great support.

Compensation & Incentives

Competitive base salary.
Commission opportunities on eligible home insurance sales in addition to base compensation.
Licensing support and training opportunities.
Career advancement opportunities within a growing organization.

Benefits Package

Comprehensive Health & Dental Benefits.
Long-Term Disability Coverage.
Life Insurance.
Employee Assistance Program (EAP).
Vision Care.
RRSP Matching Program.
Paid Time Off. Three (3) Weeks Paid Vacation.
On-Site Parking.
Hybrid and Work-From-Home opportunities based on business needs and performance.

⸻

Why Join Gallant Financial Group?

At Gallant Financial Group, we’re committed to helping our clients protect what matters most while building meaningful careers for our team members. We foster a supportive, collaborative environment where initiative is recognized, growth is encouraged, and every team member plays an important role in our success.

If you’re passionate about helping people, building relationships, and being part of a growing organization, we’d love to hear from you.

Job Type: Full-Time, Permanent

Work Location: Dartmouth, NS (In-Person)

Apply today and become part of a team that makes a difference every day.

Job Types: Permanent, Full-time

Benefits:

Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Vision care

Flexible language requirement:

French not required

Pay: $45,000.00-$50,000.00 per year

Benefits:

Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Vision care

Work Location: In person

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Affinez votre recherche

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : customer service agent (remote)

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