Company Overview
SoftFlow IT Services is a trusted provider of comprehensive IT support, consultancy, and managed services for small to medium-sized enterprises. With a strong focus on cybersecurity, network solutions, and reliable IT infrastructure, we have been delivering innovative technology solutions since 1987. Our team of certified technicians and engineers is dedicated to ensuring our clients’ IT environments are secure, efficient, and future-ready.
Urgently Hiring – 5 Data Centre Field Technicians – Mississauga, ON – $40/hour
SoftFlow Canada is urgently hiring five (5) Data Centre Field Technicians for a full-time, approximately 4-month project in Mississauga, Ontario.
SoftFlow Canada is a family-owned Canadian IT company established in 1987, with 25+ technicians available 24/7 supporting enterprise IT, networking, cybersecurity, server infrastructure, structured cabling, data centre services, and technical field operations.
This assignment is focused specifically on data centre / telecom room infrastructure auditing, rack inventory validation, equipment identification, documentation, barcode labelling, and rack elevation updates.
We are looking for reliable technicians who are comfortable working around enterprise network equipment, telecom infrastructure, server racks, switches, routers, patch panels, structured cabling, and other rack-mounted devices.
Position Summary
The selected technicians will work on-site at a client location in the Wolfedale area of Mississauga and will assist with a detailed physical audit of network, telecom, and data centre infrastructure.
The project is expected to begin during the second week of September 2026 and continue for approximately four months.
All five technicians are expected to be required throughout the project duration.
Position Details
- Job Title: Data Centre Field Technician / Rack Audit Technician
- Location: Wolfedale area, Mississauga, Ontario
- Number of Openings: 5
- Pay Rate: $40.00 per hour
- Schedule: Monday to Friday
- Hours: 8 hours per day
- Expected Weekly Hours: Approximately 40 hours
- Shift: Business hours only
- Contract Duration: Approximately 4 months
- Expected Start Date: Second week of September 2026
- Work Type: 100% on-site
- Parking: Available on site
- Travel / Commute: Candidates are responsible for transportation to and from the site
Primary Responsibilities
Technicians will be responsible for physically inspecting, identifying, documenting, and validating equipment installed in data centre racks and telecom environments.
Typical responsibilities will include:
- Performing detailed physical rack walkdowns
- Conducting visual audits of server racks, network racks, telecom cabinets, and related infrastructure
- Identifying rack-mounted equipment, including:
- Network switches
- Routers
- Firewalls
- Servers
- Storage equipment
- Telecom equipment
- Patch panels
- Power distribution equipment
- Other rack-mounted devices
- Comparing physically installed equipment against:
- Rack elevation drawings
- Existing inventory records
- SpatialNet data
- Asset lists
- Client documentation
- Verifying manufacturer, model, serial number, asset tag, barcode, rack position, and equipment location where applicable
- Confirming rack-unit placement and device position
- Identifying equipment that is:
- Missing
- Additional
- Relocated
- Incorrectly documented
- Unlabelled
- Improperly represented in existing records
- Taking clear photographs of:
- Complete racks
- Individual devices
- Equipment labels
- Serial numbers
- Asset tags
- Cabling
- Patch panels
- Rack elevations
- Discrepancies
- Applying barcode labels to confirmed devices where required
- Ensuring barcode labels are applied accurately and consistently
- Recording observations and discrepancies in Excel or client-provided tracking tools
- Creating and updating rack elevation diagrams
- Updating device location and equipment information
- Maintaining detailed discrepancy trackers
- Following established naming conventions and documentation standards
- Escalating unclear, missing, or conflicting information to the project lead
- Maintaining accurate records throughout the project
- Following all client security, access, safety, and data centre procedures
- Maintaining a professional presence while working in controlled client environments
Required Technical Knowledge
Candidates should have a basic to intermediate understanding of enterprise IT infrastructure and be comfortable identifying common equipment found in data centre and telecom environments.
Candidates should understand or be familiar with:
- Network switches
- Routers
- Firewalls
- Servers
- Rack-mounted hardware
- Patch panels
- Structured cabling
- Copper and fibre patching
- Rack units and rack numbering
- Equipment labels and serial numbers
- Network closets
- Telecom rooms
- Data centre racks
- Asset inventory procedures
This is primarily an audit, documentation, and physical verification role. Advanced network configuration experience is not required, but candidates must be able to recognize and accurately document enterprise IT equipment.
Required Skills
- Previous experience in IT, networking, telecom, data centres, or field services
- Comfortable working inside data centres, server rooms, and telecom rooms
- Ability to identify common network and rack-mounted equipment
- Ability to read rack elevation drawings
- Ability to compare physical equipment against inventory documentation
- Strong attention to detail
- Ability to accurately read and record:
- Serial numbers
- Model numbers
- Asset tags
- Barcode information
- Rack positions
- Comfortable using Microsoft Excel
- Comfortable working with digital trackers and documentation
- Ability to take clear and organized technical photographs
- Ability to follow written procedures and detailed instructions
- Strong organizational skills
- Ability to work independently
- Ability to work as part of a team of technicians
- Reliable attendance and punctuality
- Professional communication skills
- Ability to work Monday through Friday for the full project duration
Preferred Experience
Preference may be given to candidates with previous experience in:
- Data centre operations
- Telecom environments
- Rack audits
- Rack-and-stack projects
- Data centre migrations
- Network inventory projects
- IT asset management
- Hardware inventory
- Enterprise networking
- Structured cabling
- Server room audits
- Telecom room audits
- Network infrastructure documentation
- Field services
- Technical site surveys
- Network deployment projects
- Infrastructure refresh projects
Experience with SpatialNet or similar infrastructure-management or inventory platforms would be considered an asset.
Physical Requirements
Candidates should be comfortable with the physical nature of data centre work, including:
- Standing and walking for extended periods
- Working around server and network racks
- Bending or crouching to inspect lower rack positions
- Reading labels located at different rack heights
- Working carefully around active production equipment and cabling
- Working in controlled-access technical environments
This role does not primarily involve heavy installation work, but technicians must be comfortable working around live enterprise infrastructure.
Project Expectations
This is a structured, detail-oriented project where accuracy is extremely important.
Technicians will be expected to:
- Arrive on time every day
- Maintain consistent attendance
- Follow the project methodology
- Document information accurately
- Avoid making unauthorized physical or configuration changes
- Respect data centre access and security procedures
- Escalate discrepancies rather than making assumptions
- Maintain confidentiality regarding client infrastructure
- Complete assigned rack audits according to project timelines
Compensation
$40.00 per hour
Expected schedule:
- Monday to Friday
- Approximately 8 hours per day
- Approximately 40 hours per week
- Business hours only
Contract Duration
Approximately 4 months, beginning during the second week of September 2026.
Candidates must be available for the majority of the project and should ideally be able to commit to the entire assignment.
About SoftFlow Canada
SoftFlow Canada has been providing professional IT and infrastructure services since 1987.
Our team includes 25+ technicians available 24/7, supporting organizations with:
- Enterprise IT support
- Network infrastructure
- Cybersecurity
- Microsoft 365
- Server infrastructure
- Data centre services
- Structured network cabling
- Fibre optics
- Managed IT services
- Technical field services
How to Apply
Please submit your resume and briefly indicate:
- Your current location
- Your availability to start
- Whether you can commit to approximately four months
- Your experience working in data centres, telecom rooms, or server environments
- Your experience identifying network and rack-mounted equipment
- Any experience with rack audits, asset inventories, rack elevations, Excel trackers, or SpatialNet
We are hiring urgently and have five positions available.
Job Type: Fixed-term / Temporary Contract
Contract Length: Approximately 4 months
Pay: $40.00 per hour
Expected Hours: Approximately 40 per week
Schedule: Monday to Friday, business hours
Work Location: In person – Mississauga, Ontario
Pay: $35.00-$40.00 per hour
Expected hours: 40.0 per week
Work Location: In person
