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Director, Disability Management & Return To Work - Remote

Edgewood Health Network Inc
Toronto, ON

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Détails du poste

Temps plein
Il y a 10 jours

Avantages

Congés payés
Programme d'Aide aux Employés

Compétences

Français
Maîtrise
Ergothérapie
Psychologie
Travail social
Leadership

Description complète du poste

EHN Canada is the nation’s largest private network of industry-leading mental health, trauma, and addiction treatment facilities, each with a passion for providing quality treatment for Canadians. We are committed to both caring for our patients and supporting their loved ones. With over 100 years of collective experience, our inpatient, outpatient, and online programs are offered across the country, providing essential compassionate care to patients wherever they are.

EHN Canada prides themselves on providing both excellent and accessible care to all Canadians.

Learn more at ehncanada.com

Be part of the work that’s changing lives.

Position Summary

The Director, Disability Management and Return to Work provides leadership and oversight for disability management and return-to-work (RTW) services across workers’ compensation programs. This role is responsible for ensuring high-quality, client-centred care that supports safe, timely, and sustainable return-to-work outcomes.

The Director oversees complex cases, leads interdisciplinary collaboration, and ensures compliance with funder requirements, service level agreements (SLAs), and reporting standards. This position plays a critical role in aligning clinical, operational, and stakeholder priorities to optimize outcomes for workers, employers, and partners.

Key Responsibilities

1. Disability Case Management & Oversight

Provide senior oversight of complex workers’ compensation and disability cases
Ensure application of best practices in disability management, including functional assessment, accommodation planning, and RTW readiness
Support teams in identifying and addressing barriers to recovery and work participation

2. Return-to-Work Planning & Outcomes

Knowledge of the development and implementation of graduated and sustainable RTW plans (e.g., modified duties, transitional RTW)
Ensure RTW remains a central focus throughout the care continuum, consistent with best practice expectations
Monitor RTW progress and outcomes, including sustainability of return-to-work placements
Ensure alignment between clinical recommendations and occupational demands

3. Interdisciplinary Team Leadership

Lead and support a multidisciplinary team (e.g., occupational therapists, mental health clinicians)
Facilitate clinical group and individual supervision, case conferences and collaborative care planning
Promote consistent application of evidence-informed practices and documentation standards
Foster a psychologically safe, accountable, and high-performing team culture

4. Stakeholder Engagement & Relationship Management

Act as a point of contact for key stakeholders:
- Workers / clients
- Employers and HR teams
- Workers’ compensation boards and insurers
- External healthcare providers
Build strong partnerships to support coordinated RTW planning
Manage complex stakeholder dynamics and resolve issues or disputes

5. Program Quality, Compliance & Performance

Ensure adherence to funder requirements, contractual obligations, and SLAs (e.g., reporting timelines, service delivery expectations) in collaboration with the Referent Relations Manager
Oversee quality assurance processes, including audits and continuous improvement initiatives
Ensure timely, accurate, and defensible reporting aligned with funder expectations for functional outcomes
Identify risks and escalate appropriately

6. Barrier Identification & Risk Management

During supervision, and as needed, identify clinical, psychosocial, and workplace barriers impacting recovery and RTW
Guide teams in addressing barriers such as:
- Fear avoidance or low confidence
- Workplace conflict or lack of accommodation
- Complex mental health or co-morbid conditions
Develop mitigation strategies to support successful RTW outcomes

7. Data, Metrics & Continuous Improvement

Monitor and report on key performance indicators (KPIs), including:
- Return-to-work rates
- Length of absence and time to RTW
- Service utilization and capacity
Use data to inform decision-making and improve program effectiveness
Support innovation and process optimization within disability and RTW services

8. Communication & Documentation Excellence

Ensure high-quality documentation that is:
- Clear, objective, and defensible
- Consistent with funder and regulatory requirements
Communicate complex clinical and functional information effectively to non-clinical stakeholders
Provide timely updates on case progress, risks, and outcomes at case conferences and as needed

9. Equity, Inclusion & Trauma-Informed Practice

Ensure services are culturally responsive, inclusive, and trauma-informed
Recognize the impact of social, environmental, and workplace factors on recovery and RTW success
Promote an abilities-focused, non-stigmatizing approach in all interactions

Partner with the Clinical Director and Clinical Educator to design, enhance, and implement clinical programming.

Core Competencies

Advanced Disability Management Expertise
Return-to-Work Strategy & Implementation
Clinical & Psychosocial Acumen
Stakeholder Engagement & Negotiation
Leadership & Team Development
Analytical Thinking & Outcome Measurement
Communication & Documentation Excellence
Risk Management & Decision-Making
Change Management & System Navigation
Equity-Informed, Client-Centred Practice

Qualifications

Master’s degree in Social Work, Psychology, Occupational Therapy, Rehabilitation, or related field
Relevant professional designation (e.g., RSW, OT Reg., Psychotherapist) preferred
Minimum 5–7 years’ experience in:
- Workers’ compensation / disability management
- Return-to-work program delivery
Demonstrated experience managing complex, interdisciplinary cases
Strong knowledge of workers’ compensation systems and RTW best practices
French is an asset

Reporting Structure

Reports to: Executive Director Outpatient Services
Supervises: Interdisciplinary clinical staff

Working Conditions

Virtual clinical and administrative environment
Frequent collaboration with internal teams and external partners
High-paced, complex, and multi-stakeholder environment

Employee Benefits and Perks:

Comprehensive benefits package including a yearly allowance of $2,000 for mental health and addiction services, plus $600 for various paramedical services (e.g., massage, physiotherapy)
24/7 Employee Assistance Program through GreenShield Health
Competitive paid time off, with an extra paid day off for your birthday, offered to eligible employees
Float Days and Recognized Statutory Holidays, providing additional flexibility and time off for eligible employees
Access to in-house fitness facilities or discounted gym memberships
Exclusive discounts through Perkopolis on entertainment, insurance, and more
Opportunities for personal and professional growth through our Education Support Assistance program
Supportive relocation opportunities due to our nationwide presence
Defined Benefit pension plan with up to a 4% employer contribution
Maternity and parental leave top-up
Discounts available at Kids & Co. Daycare.

Artificial intelligence (AI) may be used to screen, assess, or select applicants for this position by analyzing application materials and generating recommendations to support human decision-making.

EHN Canada is an employment equity employer. If you should require accommodation during the interview process, please contact Human Resources.

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