Overview
Ready to Move From Managing Operations to Helping Run a Business?
Smart Film Inc. is looking for an experienced, hands-on General Manager / Operations Manager to become the operational leader of our growing North American manufacturing company.
This is an excellent opportunity for an accomplished Operations Manager, Production Manager, Manufacturing Manager or Plant Manager who is ready to take the next step in their career.
Rather than managing one department in a large organization, you will have the opportunity to become the #2 person in the company, working directly with the President/Owner and taking responsibility for the day-to-day operation of the business.
About Smart Film Inc.
Smart Film Inc. manufactures advanced switchable Smart Film and Smart Glass technology for residential, commercial, architectural and OEM applications throughout Canada and the United States.
Our headquarters and primary manufacturing operation is located in Beamsville, Ontario, with additional fabrication and fulfillment operations in Florida.
We deliberately operate with a small, efficient team. This means the successful candidate will have substantial responsibility, autonomy and direct involvement throughout the business.
The Position
The President is transitioning away from managing daily operations to focus more heavily on business development, major customers, dealer expansion, OEM opportunities, product development and strategic growth.
Your primary responsibility will be simple:
Run the day-to-day business so the President doesn't have to.
You will progressively take responsibility for operations, production, employees, customers, dealers, purchasing, inventory, quality, systems and our U.S. fabrication operation.
This is a hands-on leadership position.
You may be reviewing production priorities in the morning, resolving a customer issue an hour later, reviewing inventory before lunch and discussing a large estimate or improving a business process that afternoon.
If you enjoy responsibility, problem solving and having a direct impact on a business, this position could be an excellent fit.
Key Responsibilities
- Take ownership of daily company operations
- Manage production scheduling and priorities
- Lead and support our manufacturing team
- Oversee Smart Film and Smart Glass production
- Maintain product quality and production standards
- Monitor manufacturing efficiency, waste and rework
- Manage inventory levels and purchasing
- Coordinate suppliers and material requirements
- Oversee order flow, shipping and fulfillment
- Resolve routine customer and dealer concerns
- Support dealer operations and project coordination
- Review estimates, pricing and project requirements when necessary
- Monitor sales leads, quotations and CRM activity
- Coordinate our Florida fabrication and fulfillment operation
- Monitor operating costs, margins and profitability
- Assist with accounts receivable and credit management
- Develop and improve SOPs
- Improve operational systems and reporting
- Identify and eliminate recurring operational problems
- Implement appropriate automation and process improvements
- Report key operating and financial KPIs directly to the President
Who We're Looking For
The ideal candidate will likely have:
- 10+ years of manufacturing, operations or related business experience
- 5+ years of management or leadership experience
- Strong manufacturing and production knowledge
- Experience managing people and priorities
- Excellent problem-solving ability
- Strong organizational and decision-making skills
- Experience with inventory and purchasing
- Understanding of margins, costs and business profitability
- Strong customer communication skills
- Experience with CRM, ERP or operational management systems
- Strong technical aptitude
- A continuous-improvement mindset
- Ability to work independently and make sound decisions
Experience in a privately owned, entrepreneurial or small-to-mid-sized manufacturing company is particularly valuable.
Relevant Industry Experience
Candidates from the following industries may be particularly well suited:
- Custom manufacturing
- Building products
- Glass, windows or doors
- Architectural products
- Electrical products
- Controls and automation
- Specialty fabrication
- Industrial equipment
- Construction products
- Industrial distribution
Previous Smart Film or Smart Glass experience is not required.
We will provide product and technical training.
The Person We're Looking For
We're looking for someone who takes ownership.
When a problem occurs, your first thought is:
"How do we solve this?"
You are comfortable making decisions and being accountable for the outcome.
You don't need a large corporate structure or multiple layers of management around you to get things accomplished.
You are comfortable moving between the office and production floor and can communicate effectively with employees, customers, dealers and suppliers.
Most importantly, you understand that successful operations are about more than production—they are about people, customers, quality, efficiency and profitability.
Compensation
Base Salary: $80,000–$100,000 per year
Performance Bonus: Up to $20,000 annually
Exceptional candidates with particularly relevant experience may be considered above the stated salary range.
Additional benefits include:
- Paid vacation
- Company technology as required
- Product and technical training
- Professional development
- Performance-based compensation
Why Join Smart Film?
This is more than another Operations Manager position.
You'll work directly with the President.
You'll have real decision-making authority.
You'll be involved throughout the company rather than managing one department.
Your ideas and decisions will have an immediate impact.
You'll help develop the systems that support the company's next stage of growth.
And most importantly, you'll have the opportunity to progress from managing operations to helping run an entire company.
We're looking for someone who wants to build something—not simply maintain it.
If you've successfully managed manufacturing operations and believe you're ready for greater responsibility, we'd like to hear from you.
Pay: $80,000.00-$120,000.00 per year
Benefits:
Work Location: In person
