25 meilleures offres (winery, kelowna, bc) (à pourvoir)

Manager, Guest Experience - Mission Hill Family Estate
Mission Hill Family Estate —West Kelowna, BC
- De 90 000 $ à 100 000 $ par an
- Fins de semaine au besoin
- Vente
- Marchandisage
- Expérience en supervision
- Assurance Dentaire
- Congés payés
Postuler rapidement
il y a 1 jour
Digital Communications and Public Engagement Advisor
District of Lake Country —Lake Country, BC
- De 82 833 $ à 92 037 $ par an
- Temps plein
- Marketing
- Compétences en communication
il y a 1 jour
Recording Clerk
Westbank First Nation —Kelowna, BC
- 61 656,73 $ par an
- Microsoft Word
- Microsoft Outlook
- Diplôme d'études secondaires
- Assurance Dentaire
Postuler rapidement
il y a 13 jours
Election Officials
City of Penticton —Penticton, BC
- 25,10 $ de l’heure
- Anglais
- Certificat de premiers soins de base
- Sens de l'organisation
Vineyard Lead
Frind Estate Winery —Vernon, BC
- 50 000 $ par an
- Temps plein
- Espagnol
- Certificat de premiers soins de base
- Compétences en informatique
- Congés payés
Postuler rapidement
Registered Pharmacy Technician
Turtle Bay IDA Pharmacy —Lake Country, BC
- À partir de 35 $ de l’heure
- Temps plein
- Service à la clientèle
- Sens de l'organisation
- Compétences en informatique
- Assurance Invalidité
- Assurance Dentaire
Postuler rapidement
Registered Physiotherapist
NEUmovement —Vernon, BC
- De 70 000 $ à 120 000 $ par an
- Temps plein
- Soins médicaux
- Pédiatrie
- En présentiel
- Heures d'arrivée et de départ flexibles
Postuler rapidement
Cellar Hand
Frind Estate Winery —West Kelowna, BC
- De 45 000 $ à 50 000 $ par an
- Temps plein
- Port de charges lourdes
- Assainissement
- Diplôme d'études secondaires
- Réductions Tarifaires
- Congés payés
Postuler rapidement
Customer Service Representative
Okanagan Label —Penticton, BC
- De 37 798 $ à 60 000 $ par an
- Temps plein
- Service à la clientèle
- Anglais
- Esprit d'analyse
- Assurance Dentaire
- Congés payés
Postuler rapidement
Sales Associate - Retail Store and Wine Shop
Summerland Sweets Ltd. and Sleeping Giant Winery —Summerland, BC
- À partir de 19 $ de l’heure
- 8 Heures
- Service
- Vente
- Service à la clientèle
- Réductions Tarifaires
- Heures d'arrivée et de départ flexibles
Postuler rapidement
il y a 10 jours
Harvest Cellar Hand
Frind Estate Winery —West Kelowna, BC
- De 22 $ à 24 $ de l’heure
- Saisonnier
- Port de charges lourdes
- Assainissement
- Chariot élévateur
- Réductions Tarifaires
Postuler rapidement
Heavy Equipment Operator
Frind Estate Winery —Vernon, BC
- De 30 $ à 38 $ de l’heure
- Temps plein
- Conduite d'équipement lourd
- Diplôme d'études secondaires
- Construction et rénovation
Postuler rapidement
Harvest Cellar Hand - 2026 Vintage
Quails' Gate Winery —West Kelowna, BC
- De 22 $ à 25 $ de l’heure
- Fins de semaine au besoin
- Assainissement
- Chariot élévateur
- Compétences en communication
Marketing Representative
Tolko Industries Ltd. —Vernon, BC
- De 80 250 $ à 107 000 $ par an
- Marketing
- Recherche
- Baccalauréat
Community Policing - Crime Stoppers Coordinator
City of Penticton —Penticton, BC
- De 75 284 $ à 83 649 $ par an
- Temps plein
- Expérience en gestion
- Microsoft Office
- Diplôme d'études secondaires
- Indemnité de déménagement
- Assurance Dentaire
il y a 10 jours
Digital Marketing Manager
Iconic Wineries of British Columbia —West Kelowna, BC
- De 75 000 $ à 94 000 $ par an
- Travail hybride
- Hospitalité
- Marketing
- Gestion de projet
- Assurance Dentaire
- Congés payés
Postuler rapidement
General Labourer - Packaging
Andrew Peller Limited —Kelowna, BC
- À partir de 27,01 $ de l’heure
- Fins de semaine au besoin
- Port de charges lourdes
- Mathématiques de base
- Assainissement
Postuler rapidement
Senior Communications Advisor
Tolko Industries Ltd. —Vernon, BC
- De 95 250 $ à 127 000 $ par an
- Gestion de projet
- Baccalauréat
- Déplacements à prévoir
il y a 7 jours
Utility Operator
District of Lake Country —Lake Country, BC
- 37,69 $ de l’heure
- Temps plein
- Ingénierie
- Maintenance
- Construction et rénovation
General Production Employee
Tolko Industries Ltd. —Lake Country, BC
- À partir de 24,73 $ de l’heure
- Du Lundi au Vendredi
- Pas d'expérience requise
- Chariot élévateur
- Diplôme d'études secondaires
il y a 6 jours
Vineyard Hand, grape picker,
Summerhill Pyramid Winery —Kelowna, BC
- 19 $ de l’heure
- Temps partiel
- Maintenance
- Connaissances en mécanique
Postuler rapidement
Brand Manager
Iconic Wineries of British Columbia —West Kelowna, BC
- De 75 000 $ à 81 500 $ par an
- Travail hybride
- Marketing
- Baccalauréat
- Affaires
- Assurance Dentaire
- Congés payés
Postuler rapidement
Transportation Coordinator
Tolko Industries Ltd. —Vernon, BC
- De 60 000 $ à 80 000 $ par an
- Service à la clientèle
- Microsoft Office
- Esprit d'analyse
Maintenance Scheduler
Interior Health Authority —Kelowna, BC
- 34,32 $ de l’heure
- Temps plein
- Diplôme d'études secondaires
- Sens de l'organisation
- Assurance Dentaire
Vineyard Business Analyst
Mark Anthony Group Inc. - Canada —West Kelowna, BC
- De 65 000 $ à 80 000 $ par an
- Microsoft Excel
- Esprit d'analyse
- Baccalauréat
- Assurance Dentaire
- Congés payés
Postuler rapidement

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : winery (kelowna, bc)

En vous connectant à votre compte, vous acceptez les conditions d'utilisation, la politique relative aux fichiers témoins et la politique de confidentialité de Workopolis.

Manager, Guest Experience - Mission Hill Family Estate

Mission Hill Family Estate
West Kelowna, BC

Postuler rapidement

Détails du poste

Permanent
Il y a 1 jour

Avantages

Assurance Maladie Complémentaire
Cotisation égale au RÉER
Assurance Dentaire
Congés payés

Compétences

Power BI
Développement des relations avec la clientèle
Vente
Leadership d'équipe
Coaching
Marchandisage
Politiques de santé et sécurité au travail
Serving It Right
Expérience en supervision
Gestion de la relation client
Orientation axée sur le service à la clientèle
POS
Aménagement de présentoirs
Service aux visiteurs
Collaboration interfonctionnelle
Manipulation d'argent
Résolution des problèmes de la clientèle
Compétences en communication
Coordination d'équipe
Communication interfonctionnelle
Consolidation d'équipe

Description complète du poste

Guest Experience Manager

Mission Hill Family Estate, West Kelowna

Lead premium winery hospitality, tasting room, and boutique experiences at one of British Columbia’s exceptional winery estates.

We are seeking a polished, guest-focused, and commercially minded Guest Experience Manager to lead the daily execution of our tasting room, retail boutique, merchandise, and guest-facing hospitality operations. This is an exciting opportunity for an experienced hospitality leader who thrives in a premium service environment, enjoys leading through others, and is passionate about creating memorable guest experiences that reflect the quality, story, and standards of the winery.

In this role, you will lead a layered guest experience team, including one Assistant Manager and three Supervisors, while providing visible floor leadership across tasting room, boutique, and hospitality areas. You will coach leaders and team members, support wine and merchandise sales, promote Wine Club conversion, oversee boutique presentation, resolve guest concerns, and ensure every touchpoint reflects the professionalism, warmth, and brand standards expected in a premium winery environment.

What You’ll Do:

Lead the day-to-day execution of premium tasting room, boutique, merchandise, and guest-facing hospitality operations.
Provide visible floor leadership to support service flow, guest engagement, sales conversion, team communication, and real-time issue resolution.
Lead, coach, and develop one Assistant Manager and three Supervisors, ensuring clear ownership of daily operations, service standards, sales priorities, guest recovery, and team deployment.
Ensure tasting experiences are delivered consistently, professionally, and in alignment with winery standards, brand storytelling, and luxury hospitality expectations.
Oversee boutique and merchandise standards, including wine placement, product displays, signage, pricing accuracy, replenishment, visual presentation, and product availability.
Support wine sales, merchandise sales, average order value, and Wine Club sign-up goals through active coaching, guest engagement, relationship-based selling, and team accountability.
Monitor guest flow, reservations, walk-ins, wait times, service pacing, VIP visits, and special requests to protect the quality of the guest experience.
Partner with Wine Club, Marketing, Culinary, Events, Estate Leadership, and other cross-functional teams to ensure guest experiences are thoughtfully planned, well communicated, and effectively executed.
Lead pre-shift meetings and communication routines to align the team on reservations, VIPs, events, sales goals, product features, service focus areas, and operational updates.
Manage guest recovery, service concerns, direct feedback, VIP requests, and escalations with professionalism, urgency, discretion, and sound judgment.
Reinforce responsible alcohol service, health and safety practices, cash handling, inventory accuracy, POS standards, reservation accuracy, and company procedures.
Use guest feedback, sales results, team observations, and operational insights to improve service delivery, team performance, boutique execution, and guest experience outcomes.

This is an opportunity to help shape the guest experience at a premium winery estate where hospitality, wine, storytelling, and service excellence come together. You will play a key leadership role in building team capability, strengthening guest loyalty, supporting commercial results, and ensuring each guest interaction reflects the quality, warmth, and professionalism of the winery brand.

What You Bring:

5+ years of progressive experience in hospitality, guest experience, winery operations, tasting room leadership, luxury retail, tourism, sales, or a related guest-facing environment.
3+ years of supervisory, assistant manager, or manager experience, including experience leading through supervisors, team leads, or other people leaders.
Experience leading hourly, seasonal, or high-volume guest-facing teams in a fast-paced service environment.
Strong understanding of premium hospitality standards, guest recovery, service pacing, sales conversion, and team-based performance goals.
Experience supporting retail or boutique operations, merchandise presentation, POS accuracy, cash handling, inventory, reservations, wine club promotion, or guest-facing sales.
Strong leadership, communication, coaching, organization, and relationship-building skills.
Commercial confidence with the ability to connect guest experience, wine sales, merchandise sales, Wine Club conversion, and operational execution.
Confidence using reservation, POS, CRM, inventory, scheduling, payroll, or reporting systems; experience with Tock, Commerce7, UKG, Excel, or Power BI is considered an asset.
Professional, calm, solutions-focused, and adaptable approach in a seasonal, fast-paced, and guest-facing environment.
Passion for wine, hospitality, storytelling, retail presentation, product discovery, and creating memorable guest experiences.
Serving It Right certification, or the ability to obtain and maintain certification, is required.
Wine education such as WSET, ISG, CMS, or equivalent product knowledge is considered an asset.

Working Conditions:

This role requires regular on-site presence at the assigned winery estate, including active floor leadership in tasting room, boutique, and guest-facing areas.
Flexibility is required to support business levels, including weekends, evenings, holidays, private events, peak-season periods, and changing operational priorities.
Work is performed in a fast-paced hospitality and winery environment with frequent guest interaction, competing priorities, and indoor and outdoor service areas.
The role requires standing, walking, and moving throughout the estate for extended periods.
The role may require occasional lifting, carrying, or moving of wine, merchandise, supplies, or event-related materials within safe working limits.
Compliance with company policies, health and safety requirements, responsible alcohol service expectations, and all applicable workplace standards is required.

Why Join Us:

Mark Anthony is committed to hiring, engaging, and growing qualified, talented, and motivated team members at every level of our organization. We offer competitive compensation that recognizes individual and company performance. The typical hiring range for this position is $90,000 - $100,000 annually complemented by a bonus plan; the base pay is determined by market location and job-related knowledge, skills, experience, and education.

As part of our Total Rewards program, we are also proud to offer:

Company-matched RRSP contributions
Extended health and dental benefits, and mental health plans with 24/7 access to a primary care physician via Lumino Health
Maternity & Adoption Leave Top Up and Paid Secondary Caregiver Leave
Paid time off
An extensive offering of world leading learning and development programs to empower your career development – in-person and digital offerings with internationally renowned resources like Franklin Covey and Lumina.

If you are a polished hospitality leader who brings strong operational discipline, a guest-first mindset, commercial confidence, and a passion for creating memorable winery experiences, we would love to hear from you.

Mark Anthony Group is an equal opportunity employer. We encourage applications from individuals of all backgrounds who are eligible to work in Canada. We thank all candidates for their interest in MAG and we will reach out to those candidates that are under consideration. If you are contacted for an interview and require accommodation during the recruitment process, please contact your recruiter.

Postuler rapidement

Affinez votre recherche

winery emplois - kelowna, bc

Manager, Guest Experience - Mission Hill Family Estate

Digital Communications and Public Engagement Advisor

Recording Clerk

Election Officials

Vineyard Lead

Registered Pharmacy Technician

Registered Physiotherapist

Cellar Hand

Customer Service Representative

Sales Associate - Retail Store and Wine Shop

Harvest Cellar Hand

Heavy Equipment Operator

Harvest Cellar Hand - 2026 Vintage

Marketing Representative

Community Policing - Crime Stoppers Coordinator

Digital Marketing Manager

General Labourer - Packaging

Senior Communications Advisor

Utility Operator

General Production Employee

Vineyard Hand, grape picker,

Brand Manager

Transportation Coordinator

Maintenance Scheduler

Vineyard Business Analyst

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : winery (kelowna, bc)

Mission Hill Family Estate, West Kelowna

What You’ll Do:

What You Bring:

Working Conditions:

Why Join Us:

Outils pour les chercheurs d'emploi

Outils Employeurs

Parcourir

Garder le contact