25 meilleures offres (front desk manager, brampton, on) (à pourvoir)

Front Desk Manager | The Pearle Hotel & Spa
The Pearle Hotel and Spa, Autograph Collection —Burlington, ON
- À partir de 65 000 $ par an
- Temps plein
- Gestion des stocks
- Hôtel
- Certificat de premiers soins de base
- Programmes de Bien-être
- Assurance Dentaire
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il y a 5 jours
Front Desk Receptionist/Office Manager
Meridian Massage & Physiotherapy —Oakville, ON
- De 20 $ à 25 $ de l’heure
- Temps plein
- Cabinet médical
- Expérience administrative
- Saisie de données
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Front Desk Duty Manager
Marriott International, Inc —Toronto, ON
- De 73 437 $ à 94 000 $ par an
- Temps plein
- Pas d'expérience requise
- Hôtel
- Diplôme d'études secondaires
il y a 5 jours
Front Desk Supervisor
Hilton Garden Inn Hotel —Mississauga, ON
- À partir de 20,32 $ de l’heure
- Temps plein
- Hôtel
- Sens de l'organisation
- Réception
- Assurance Dentaire
- Congés payés
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Front Desk Supervisor | The Pearle Hotel & Spa
The Pearle Hotel & Spa, Autograph Collections —Burlington, ON
- À partir de 25 $ de l’heure
- Temps plein
- Hôtel
- Certificat de premiers soins de base
- Amélioration continue
- Assurance Dentaire
- Programme d'Aide aux Employés
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2 h
Front Desk Supervisor
AIRE Ancient Baths —Toronto, ON
- 65 000 $ par an
- Fins de semaine au besoin
- Microsoft Office
- Expérience en supervision
- Gestion d'équipe
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18 h
Guest Services Supervisor l Part Time l TownePlace Suites by Marriott Airport Corporate Centre
Silver Hotel Group —Mississauga, ON
- 24,56 $ de l’heure
- Temps partiel
- Microsoft Powerpoint
- Microsoft Word
- Compétences informatiques
- Bourses d'Études
Postuler rapidement
il y a 11 jours
Front Office Supervisor
Embassy Suites by Hilton Toronto Airport —Toronto, ON
- De 24 $ à 25 $ de l’heure
- Temps partiel
- Hôtel
- Caisse
- Gestion d'équipe
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Assistant Guest Services Manager
Germain Hotels —Toronto, ON
- De 56 322 $ à 70 402 $ par an
- Hôtel
- Diplôme universitaire non requis
- Sens de l'organisation
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il y a 14 jours
Guest Services Manager
Omni Hotels & Resorts —Toronto, ON
- De 59 000 $ à 64 000 $ par an
- Fins de semaine au besoin
- Certification RCR
- Microsoft Outlook
- Hôtel
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Lead Dental Administrator / Receptionist - Please Apply Only If You Have Dental Admin experince
Upper East Dental —East York, ON
- À partir de 28 $ de l’heure
- Temps plein
- Expérience administrative
- Expérience en supervision
- Réception
- Assurance Dentaire
- Assurance Vision
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Guest Service Manager
Sandman Hotel Group —Oakville, ON
- De 45 000 $ à 48 000 $ par an
- Temps plein
- Compétences informatiques
- Microsoft Office
- Hôtel
- Assurance Dentaire
- Assurance Vision
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Night Audit Duty Manager - Front Office (Part time)
DoubleTree by Hilton Hotel Hotel Toronto Airport West —Mississauga, ON
- De 21 $ à 22 $ de l’heure
- Temps partiel
- Mathématiques de base
- Hôtel
- Expérience en supervision
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Front desk manager
Kumon —Markham, ON
- De 18 $ à 20 $ de l’heure
- Temps partiel
- Diplôme d'études secondaires
- Expérience auprès des enfants
- Sens de l'organisation
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il y a 14 jours
Premium Dining Concierge Supervisor, Full Time
Compass Group Canada Ltd —Toronto, ON
- 30 $ de l’heure
- Quart de jour
- Microsoft Office
- Hôtel
- Gestion d'équipe
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il y a 7 jours
Guest Services Supervisor l Full-Time l Novotel Toronto Centre
Silver Hotel Group —Toronto, ON
- De 50 000 $ à 60 000 $ par an
- Fins de semaine au besoin
- Microsoft Powerpoint
- Microsoft Word
- Bar
- Bourses d'Études
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Concierge & Office Manager | Contract
VIVA Retirement Communities —Vaughan, ON
- De 55 000 $ à 60 000 $ par an
- Fins de semaine au besoin
- Microsoft Excel
- Microsoft Outlook
- Port de charges lourdes
- Congé de maladie payé
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Night Audit Supervisor (1 year Contract)
The Hazelton Hotel —Toronto, ON
- De 50 000 $ à 55 000 $ par an
- Fins de semaine au besoin
- Service à la clientèle
- Compétences informatiques
- Compétences rédactionnelles
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Manager, Private Client Group and Concierge Ultra High Net Worth
NFP Corp —Toronto, ON
- De 100 000 $ à 125 000 $ par an
- Temps plein
- Service à la clientèle
- Développement commercial
- Capacités de présentation
16 h
Membership Concierge and Duty manager
One Health Clubs —Mississauga, ON
- De 23 $ à 25 $ de l’heure
- Temps plein
- Logiciels de GRC/CRM
- Hospitalité
- Certification RCR
- Programmes de Bien-être
- Assurance Dentaire
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Front Office Manager
Dentistry on Lawrence —Toronto, ON
- De 42 014,46 $ à 68 816,53 $ par an
- Temps plein
- Expérience administrative
- Gestion d'équipe
- Sens de l'organisation
- Assurance Dentaire
- Heures d'arrivée et de départ flexibles
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Customer Service Representative / Party Host / Receptionist & Supervisor
Funvilla Inc —Oakville, ON
- De 17,60 $ à 19,00 $ de l’heure
- Temps partiel
- Google Suite
- Microsoft Outlook
- Contrôle de l'inventaire
- Heures d'arrivée et de départ flexibles
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Executive Dining, Conference Concierge Manager (81250002)
Sodexo Canada Ltd —Toronto, ON
- De 23 $ à 25 $ de l’heure
- Temps plein
- Microsoft Office
- Réception
- Service aux visiteurs
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Team Lead, Concierge
Fitzrovia —Toronto, ON
- De 60 000 $ à 65 000 $ par an
- Heures supplémentaires
- Gestion des stocks
- Microsoft Office
- Diplôme d'études secondaires
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Concierge Team Lead
The Boulevard Club —Toronto, ON
- De 20 $ à 22 $ de l’heure
- Fins de semaine au besoin
- Expérience en supervision
- Sens de l'organisation
- Réception
- Programmes de Bien-être
- Assurance Dentaire
Postuler rapidement

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : front desk manager (brampton, on)

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Front Desk Manager | The Pearle Hotel & Spa

The Pearle Hotel and Spa, Autograph Collection
Burlington, ON

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Détails du poste

Temps plein
Il y a 5 jours

Avantages

Assurance Maladie Complémentaire
Programmes de Bien-être
Assurance Dentaire
Nourriture à Prix Réduit ou Gratuite
Événements d'Entreprise
Programme d'Aide aux Employés
Assurance Vision

Compétences

Vente au détail de luxe
Budgétisation et prévisions financières
Gestion des opérations
Gestion des stocks
Coaching
Vente incitative
Supervision de la garde des espèces et du balancement de la caisse
Politiques de santé et sécurité au travail
Classement
Recrutement
Certificat de premiers soins de base
Amélioration continue
Mentorat
Prévision
Orientation axée sur le service à la clientèle
Recrutement
Réglementation en santé et sécurité du travail (SST)
Réception
Gestion de budget
Gestion de bureau
Formation et développement
Service aux visiteurs
Commande de fournitures
Manipulation d'argent
Leadership
Résolution des problèmes de la clientèle
Délégation
Motivation d'équipe
Compétences en communication
Interaction avec les clients
Coordination d'équipe
Évaluation du rendement

Description complète du poste

The Pearle Hotel & Spa – Burlington’s premier luxury hotel and spa is located on the stunning shores of Lake Ontario. Founded by the Ciancone family in 1936, Pearle Hospitality prides itself on providing guests with genuine and thoughtful experiences.

Our vision is to create positive human connection and we do so by living our values; Collaboration, Kindness, Quality and Perseverance.

The Front Desk Manager is responsible for overseeing all front desk operations, ensuring a seamless and exceptional guest experience. They lead the team to provide prompt, courteous, and efficient service while managing daily operations, guest inquiries, and any concerns that arise. The Front Desk Manager ensures smooth communication across departments, drives service excellence, and maintains high operational standards to enhance guest satisfaction and uphold the Pearle’s brand reputation.

Ideal Candidate

An experienced and approachable hospitality leader with strong organizational and communication skills. They have a proven ability to manage and motivate a diverse team, ensuring high service standards across front desk operations. With a guest-focused mindset, the ideal candidate excels in problem-solving and handling inquiries with professionalism and efficiency. They thrive in a fast-paced environment, balancing operational demands with delivering an exceptional guest experience while maintaining seamless coordination between departments.

Advantages of joining The Pearle Hotel & Spa:

Marriot discounts worldwide
Daily staff meal prepared by our culinary team
Group benefit premiums paid for permanent management team members after 3 months
Discounts at all Pearle Hospitality properties (golf, restaurants, hotels, retail and spa services)
Training and Development
Growth Opportunities
Wellness Program
Amazing team & company culture!

Service & Operational Excellence

Manage day-to-day front desk, ensuring seamless check-ins, check-outs, and guest interactions.
Collaborate with the Director of Rooms and property leadership to align rooms operations with overall property goals, strategies, and brand standards.
Serve as a visible and approachable presence on the floor, connecting with guests, providing hands-on leadership, and managing the guest service journey to reflect core values of Quality, Kindness, Collaboration, and Perseverance.
Lead by example with a hands-on approach, actively engaging in daily operations, including front desk inspections and assisting with front office tasks as needed to uphold the highest standards of guest service and luxury.
Ensure steps of service are executed to standard, proactively observing team and guest interactions to identify and address potential issues.
Conduct comprehensive morning property walks, inspecting both interior and exterior spaces to maintain impeccable presentation and address any areas needing attention.
Champion guest satisfaction and service excellence by leveraging guest feedback platforms and service scores, driving a culture of continuous improvement.
Conduct post-stay evaluations to assess guest experiences, gathering feedback from both guests and team members, and following up on incident/accident reports to ensure accurate documentation and timely resolution.
Coordinate with housekeeping, maintenance, and other departments to ensure room readiness and special requests are fulfilled.
Ensure proper shift procedures, including cleaning checklists and required tasks, are followed consistently.
Maintain department office organization and efficiency, ensuring all files, records, and administrative tasks are up-to-date and accessible.
Ensure the hotel remains competitive by recommending new service or product enhancements.
Review labor and staffing levels throughout the week to ensure all positions are effectively covered.
Provide leadership support and coverage during vacations or staffing gaps, ensuring service continuity.
Oversee asset care and maintenance follow-ups to ensure timely resolution of issues and communicate any maintenance needs to the team.
Conduct regular audits to ensure compliance with Brand Standards and maintain high product knowledge among associates.
Attend team meetings, training, and orientation sessions to stay informed of Pearle’s standards, collaborate with team members, and ensure high levels of work and guest care.
Follow company policies, procedures, and standards to ensure consistency, safety, and operational excellence.
Anticipate needs, address challenges promptly, and support smooth operations.
Ensure compliance with health, safety, fire protocols, and cleanliness standards, acting as a Health & Safety Representative, including incident/accident reporting and maintaining first aid certification.
Fully comply with federal, provincial, and municipal regulations related to health, safety, and labor requirements to meet department standards.
Demonstrate commitment to skill development, taking action to accomplish professional goals.

Team Leadership

Participate in the recruitment and selection process to attract and hire top talent, partnering with the People & Culture team for a smooth onboarding experience.
Work with the leadership team to create and implement training and onboarding plans, including 6-8-week check-ins to ensure new hires are set up for success.
Run department orientation for new hires, ensuring a successful start and aligning with operational goals.
Delegate tasks effectively, mentoring team members to embody a strong service culture, set high performance standards, and develop necessary skills and leadership capabilities.
Provide regular coaching, performance management support, and training on equipment, products, and service standards to ensure team success and compliance.
Participate in weekly schedules that balance labor budgets with team member requests, ensuring efficient staffing levels.
Lead pre and post shift meetings, ensuring clear communication of expectations, updates, and goals for the shift ahead.
Ensure team members are informed of all departmental offerings, hotel updates, and event promotions, enabling them to provide accurate information and enhance the guest experience.
Approve daily labor and time-sheet records, including P&C forms, to ensure accuracy and compliance.
Participate in hourly performance reviews and one-on-one meetings, providing feedback, supporting growth, and communicating key updates.
Champion Pearle Hospitality’s leadership qualities: Inspire Trust, Ownership, Authenticity, and Presence, while fostering a culture of continuous improvement.
Exhibit strong emotional intelligence and adaptability, responding effectively to both team and guest needs.

Financial Ownership

Oversee financial transactions, including billing accuracy, cash handling, and the cash-out process, ensuring compliance with hotel policies and proper financial tracking.
Oversee financial transactions, including billing accuracy, cash handling, and the cash-out process, ensuring compliance with hotel policies and proper financial tracking.
Drive additional revenue by championing front desk upsell programs and motivating associates to meet upsell targets.
Manage the uniform and small wares program, including ordering supplies based on operational needs, minimizing waste, and ensuring proper stock levels.
Oversee monthly inventory management and counts, ensuring accuracy and efficiency in stock handling and reporting.
Handle departmental checkbook entries and review to maintain financial accuracy, ensuring expenses align with budgeted amounts and proper documentation is maintained.
Submit quotes for approval to department head and weekly invoices and ensure timely processing, reviewing them for accuracy and addressing any discrepancies.
Monitor daily labor costs, ensuring they remain within budgeted limits while balancing operational efficiency and guest satisfaction.
Assist in the monthly forecasting process and creation of the annual budget.
Continuously analyze market trends to coordinate activities that maintain and increase revenue.
Support special projects focused on uncovering new revenue opportunities.

Additional Duties:

In addition to the accountabilities listed above, there may be other duties as assigned by your manager. These duties may vary slightly depending on the property.

What makes you the perfect candidate:

3+ years of upscale hospitality management experience
Experience with luxury or Forbes recognised hotel systems is an asset
Extensive understanding of the industry, current market trends, and competitive landscape

Vacancy Status Disclosure: This job posting is related to an existing vacancy.

Pearle Hospitality and affiliated companies, including The Pearle Hotel & Spa, accommodate the needs of job applicants throughout its recruitment and selection processes in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodation needs must be provided in advance. To discuss your needs, please contact the hiring manager.

#TPHJOBS

Job Type: Full-time

Pay: From $65,000.00 per year

Benefits:

Company events
Dental care
Discounted or free food
Employee assistance program
Extended health care
Vision care
Wellness program

Application question(s):

Are you presently or have you ever been employed by any affiliated Pearle Hospitality properties? If YES, List location

(ETT: Bread Bars, The Pearle Hotel & Spa, Cambridge Mill, Elora Mill Hotel & Spa, Ancaster Mill, Spencer's At The Waterfront, Whistle Bear Golf Club)

Experience:

hospitality management: 3 years (preferred)

Work Location: In person

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : front desk manager (brampton, on)

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