7 meilleures offres (audio visual, winnipeg, mb) (à pourvoir)

Event Audio Visual Technician - Winnipeg
Encore Global —Winnipeg, MB
- Temps partiel
- Hôtel
- Diplôme d'études secondaires
- Saisie de données
Concert Hall Technician - Tech 4 (AESES)
University of Manitoba —Winnipeg, MB
- De 26,20 $ à 37,62 $ de l’heure
- Compétences rédactionnelles
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- Maintenance
il y a 8 jours
Event Manager- Winnipeg
Encore Global —Winnipeg, MB
- Temps plein
- Microsoft Word
- Microsoft Outlook
- Hôtel
il y a 4 jours
AV Technician
Matrix Video Communications —Winnipeg, MB
- Heures supplémentaires
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- Mentorat
- Assurance Invalidité
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AV Installation Technician
Evolution AV —Winnipeg, MB
- Temps plein
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- Réductions Tarifaires
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AV Installer
Matrix Video Communications —Winnipeg, MB
- Temps plein
- Déplacements à prévoir
- Assurance Invalidité
- Assurance Dentaire
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Technician, Installation 2
AVI-SPL —Winnipeg, MB
- Temps plein
- Diplôme d'études secondaires
- Gestion d'équipe
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- Assurance Dentaire
- Congés payés

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Event Audio Visual Technician - Winnipeg

Encore Global
Winnipeg, MB

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Détails du poste

Temps partiel

Compétences

Développement des relations avec la clientèle
Étiquetage
Vente incitative
Déchargement
Développement des relations avec la clientèle
Soutien technique
Diplôme d'études secondaires
Service à la clientèle
Orientation axée sur le service à la clientèle
Saisie de données
Soutien à la clientèle
Service aux visiteurs
Diplôme d'associé
Saisie de commandes
Interaction avec les clients
Permis de conduire

Description complète du poste

Position Overview

A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology.

Key Job Responsibilities

Equipment Operation

Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section.

Customer Service

Strives to exceed the expectations and needs of internal and external customers.
Maintains a positive relationship with all clients through effective communication.
Meets with guests on site to ensure that their needs are met, and the equipment setup is working properly.
Monitors events and checks in on customers throughout the day.
Understands and fosters the hotel or client relationship.

Technical Ability

Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues.
Handles equipment challenges and changes in a timely and professional manner.
Follow all venue safety requirements and supplier protocols.

Systems Knowledge

Understands company processes, follows procedures and completes systems entry and paperwork accurately.
Uses the equipment sheets to determine the equipment scheduled for set up and for strike. Interacts with other staff and outside vendors for equipment.
Increases revenue by utilizing floor up-selling techniques.
Works with clients to finalize invoices.
Completes order entries in Navigator, as needed.
Load, unload, or store gear and equipment, as needed.
Preparing, labeling, and scanning equipment, as needed.

Job Qualifications

High School Diploma required. Associate degree is preferred
Achieve Technical Level 3 Certification per Encore Technical Skillset Matrix within 180 days (Technical Skill Set Matrix or @Encore/HR/Global Learning)
1 year of customer service or hospitality experience is preferred
1 year of audio-visual experience or equivalent in educational environment is preferred
A valid driver’s license is required for team members that may operate Company vehicles
Additional DOT requirement may need to be met if applicable
Must be able to lift 50 lbs.

Competencies

Deliver World Class Service
Hospitality
Ownership
Do The Right Thing
Instills Trust
Safety Conscious
Drive Results
Action Oriented
See The Big Picture
Tech Savvy
Value People
Communicates Effectively

For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx).

Work Environment

Hotel

Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by ENCORE based on an individual hotel or a representation of hotels in that city or area.

Warehouse

Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by Encore based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays.

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

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