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Job Summary

Champion and exemplify exceptional customer service and satisfaction through consistent application of store processes and standards
Manage all day to day aspects of the Deli/Hot Deli department, including: ordering, food preparation, merchandising, customer service and labour scheduling
Consistently ensure service counters ‘wow’ the customer; execute standards to offer an exceptionally presentable department with a reputation for freshness and quality
Monitor product preparation and cooking for consistency of flavour and product quality
Train, coach and motivate employees to maintain a strong sense of productivity and engagement
Execute department programs through effective merchandising techniques, suggestive selling and attractive displays as well as ongoing maintenance and execution of planograms
Monitor financial objectives and ensure that budgets are met through efficient operation of the department, keeping an eye on gross profit, labour productivity, operational expenses, inventory control, net contribution and shrink targets
Maintain the highest levels of sanitation and cleanliness, ensure all safe food-handling practices are adhered to at all times
Other duties and responsibilities as assigned

Required Education, Skills and Qualifications

Requirements

Two (2) to five (5) years’ experience in a food retail environment
Food handling experience an asset
Past supervisory experience
Excellent communication and interpersonal skills
Exceptional customer service skills with a talent for building leadership and customer loyalty
Ability to work in a fast paced environment and prioritize multiple tasks
Able to lift up to 40 lbs
Systems skills (SAP and P.C. applications)
Able to work all shifts including evenings and weekends

Job Type: Full-time

Pay: $42,000.00-$50,000.00 per year

Work Location: In person